Laura Phillips

Overall turned good, but the communication is weak between them and me. It was my first time to have that experience between the car insurance and repairing my car. So, in fact, I am deaf. It is ha between them and me. It was my first time to have that experience between the car insurance and repairing my car. So, in fact, I am deaf. It is hard for them how to communicate with me. They sometimes are awkward with me. They don't know to call me, to text me or to email me. I don't blame them. But till the end, Laura is a last huge communicated helper to catch up with me thru the email and text. I admit that I am impressed that the service is a good service to repair my car well. More

by GUARDEZ Verified Customer Verified Customer

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I am a very happy customer. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. More

by mzampini Verified Customer Verified Customer

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by Bill1936 Verified Customer Verified Customer

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The Service Department is beyond a 10, they're a 15 ! Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbeliev Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbelievably great experience, wholeheartedly recommend Secor Collision. More

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Secor was great handled everything with insurance and returned car in under a week. The repair looks like nee returned car in under a week. The repair looks like nee More

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Our car’s wheels came into contact with the cement curbing, when another vehicle came to close to us. Laura from Secor Volvo facilitated the repair to our wheels, and we could not be happier. You woul curbing, when another vehicle came to close to us. Laura from Secor Volvo facilitated the repair to our wheels, and we could not be happier. You would never know that that this even happened. Great service! Thanks. More

by JILLINGER Verified Customer Verified Customer

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Laura was Great. She kept me in the loop about my repair and delivered excellent customer service. She kept me in the loop about my repair and delivered excellent customer service. More

by AVS_55 Verified Customer Verified Customer

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Great experience at the collision department, and would recommend using this shop to my friends. recommend using this shop to my friends. More

by rsbstonington Verified Customer Verified Customer

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We have been impressed with Secor Subaru since walking in the door to purchase our Crosstrek in March 2023. We were hit in December and the body shop customer service was excellent. the door to purchase our Crosstrek in March 2023. We were hit in December and the body shop customer service was excellent. More

by DAVEANDSUEMEURS Verified Customer Verified Customer

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Everyone eas professional and helpful. I received excellent customer service and my car was fixed in a timely manner. I received excellent customer service and my car was fixed in a timely manner. More

by SKPARSONS06 Verified Customer Verified Customer

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