Dealership Experience
16 yrs, 10 mos
Industry Experience
38 yrs
Languages Spoken
English
387 Reviews
Write a Review387 Reviews of Steve Grady
April 05, 2023
It was very clean and all the staff I interacted with were very friendly and helpful. The car was at a reasonable price when sold and really nothing shady or anything bad can be said about Valley Honda. were very friendly and helpful. The car was at a reasonable price when sold and really nothing shady or anything bad can be said about Valley Honda. More
Other Employees Tagged: Jim Hanahan
March 24, 2023
Valley Honda is the most welcoming and friendly dealership my wife and I have stepped into. Our sales rep Steve Grady was very knowledgeable and informative about Honda products. If you are looking dealership my wife and I have stepped into. Our sales rep Steve Grady was very knowledgeable and informative about Honda products. If you are looking for a car this is the place to go. More
Other Employees Tagged: Stephanie in finance
January 26, 2023
Steve kept us appraised of the situation with the arrival of new 2023 Honda CRV and was very helpful in the purchase process. Thanks, Steve! Gopal komanduri of new 2023 Honda CRV and was very helpful in the purchase process. Thanks, Steve! Gopal komanduri More
January 24, 2023
I visited several dealerships around the area before settling on Valley Honda and am pleased with my experience there. It was worth the drive from Chicago to Aurora (more than once since the vehicle was settling on Valley Honda and am pleased with my experience there. It was worth the drive from Chicago to Aurora (more than once since the vehicle was on back-order). Other dealerships wanted to charge a "market adjustment" and push other unnecessary features in order to purchase a vehicle and were shady in how they tried to sneak that line item past customers. Valley Honda prides itself on selling at or below MSRP, even in the current market conditions. They charged a refundable deposit to pre-order/reserve and were in regular communication until we received our beautiful new vehicle. This made me appreciate their ethics and professionalism. Because they don't try to cheat you by charging above MSRP they do have tighter margins on trade-ins, but my trade-in wasn't going to have much value regardless, so it was a fair outcome. Steve Grady was a pleasure to work with. More
January 23, 2023
Steve Grady is the best! Second Honda from him and Valley. Purchased Accord in 2019. Kept us update on entire production and delivery process Valley is a super c Second Honda from him and Valley. Purchased Accord in 2019. Kept us update on entire production and delivery process Valley is a super clean dealership. Great customer service and vibe! Always feel welcomed by all staff members. Minimal wait time for service. If extended they let you know right away. More
December 29, 2022
We came back to Valley Honda and Steve Grady for our second Pilot. Steve is very friendly and knowledgeable. He worked with us to order a 2022 and trade our 2017. The dealership is always very clean, th second Pilot. Steve is very friendly and knowledgeable. He worked with us to order a 2022 and trade our 2017. The dealership is always very clean, the staff make you feel like you are at home and the service department is great. More
Other Employees Tagged: Norma Montalvo
December 27, 2022
Smooth and trustworthy process. Nick and Steve are amongst the best in the business. Great service! Nick and Steve are amongst the best in the business. Great service! More
Other Employees Tagged: Nick Theodor
December 19, 2022
My wife and I recently made our 5th purchase (6 if you count helping our daughter make a purchase) over the years with Steve Grady at Valley Honda. Steve was once again very helpful as we debated if we s count helping our daughter make a purchase) over the years with Steve Grady at Valley Honda. Steve was once again very helpful as we debated if we should get a Honda Pilot, Odyssey or CRV. We decided to stick with the CRV. Buying a car can be stressful even after buying cars for 33 years. Steve helped make it less stressful. Thankyou Steve !!! More