11 Reviews
Write a Review11 Reviews of Steve Hauser
December 22, 2023
I had a great experience with purchasing my van from MB of Laguna Niguel. From the beginning, interest stages to signing the deal, which took a few weeks, the salesman Josh Vasile went above and beyond to of Laguna Niguel. From the beginning, interest stages to signing the deal, which took a few weeks, the salesman Josh Vasile went above and beyond to exceed my expectations for the purchasing process. The level of honesty and integrity he displayed was ultimately what made me choose to buy from their dealership versus the others I had visited. Once the deal was worked up I had the pleasure of meeting and working with the sales manager, Stephen Hauser, who had me in stitches throughout closing the deal. He certainly brought a level of trust and confidence that I haven’t always experienced in the past dealings with dealerships. I would highly recommend this dealership to anyone looking for old fashioned values and integrity. More importantly, the two gentlemen’s names who ultimately made the experience so pleasant. More
Other Employees Tagged: Joshua Vasile
December 16, 2018
Metris can ourchase Good experience handled expeditiously we could not find the van but Bryan helped us get it in a few weeks. Nothing was available but he found it for u Good experience handled expeditiously we could not find the van but Bryan helped us get it in a few weeks. Nothing was available but he found it for us and took care of everything! More
Other Employees Tagged: Said Altawil, Bryan hopkins
November 21, 2016
Great Service Mario Garcia and Stephen Hauser made the process of purchasing my first Mercedes Sprinter easy and straight forward. I found them to be very knowledge Mario Garcia and Stephen Hauser made the process of purchasing my first Mercedes Sprinter easy and straight forward. I found them to be very knowledgeable and eager to provide a concierge level of customer service. I had dealt with several MB dealers, prior to Mercedes-Benz of Laguna Nigel and the other dealerships service was lacking in comparison. I would recommend them and the dealership to my friends and family. More
Other Employees Tagged: Mario Garcia
June 08, 2016
Great experience They had what I wanted and made the experience enjoyable. I would highly recommend to anyone looking for a Sprinter or Metris to come visit this crew. They had what I wanted and made the experience enjoyable. I would highly recommend to anyone looking for a Sprinter or Metris to come visit this crew. More
Other Employees Tagged: Nelli Voronin
April 21, 2016
Metris purchase Steve and Nelli in the Sprinter department are fantastic. I have never had an easier purchasing experience and I have bought 10 new cars over the pas Steve and Nelli in the Sprinter department are fantastic. I have never had an easier purchasing experience and I have bought 10 new cars over the past 7 years alone. They both went above and beyond to ensure that the purchase of our new Metris was exactly what we needed for our business. They also had the car transported up to an after-market shop for us so we didn't have to take the time away from our business to drive it ourselves. I highly recommend them both! More
Other Employees Tagged: Nelli Voronin
February 26, 2016
Smoothest Buying Experience Ever!!!! Thanks to Steve/ Mario and Nelli for our Sprinter purchase. The whole process from determining a unit to signing the contract was a pleasure. Thanks g Thanks to Steve/ Mario and Nelli for our Sprinter purchase. The whole process from determining a unit to signing the contract was a pleasure. Thanks guys, you have a customer for life. More
Other Employees Tagged: Nelli Voronin, Mario Garcia
October 15, 2015
If you plan to buy a Sprinter get it thru Steve and his team My wife and I have always wanted to build an adventure vehicle for day trips to the beach and for long road trips to new destinations. The vehicle of My wife and I have always wanted to build an adventure vehicle for day trips to the beach and for long road trips to new destinations. The vehicle of choice was a Sprinter and thanks to Steve and his team they made our dream come true! Steve, Nelli and Mario were all involved in the sale of our 2015 MB Sprinter 2500 high roof cargo. We visited the dealership numerous times and never felt pressured by any of them. Nelli was more than accommodating by showing us numerous vehicles on the lot and explaining other options that were available with the different models. Steve made the purchasing process pain free and said buying the Sprinter at MBLN has now just started a long lasting relationship with him and his team. Steve said if there was anything I needed or any questions that I had he would be there to assist. Sure enough Steve emailed me the day after our purchase to see how we liked the vehicle. Obviously we love the vehicle and I also had some questions about it. Steve went above and beyond to help answer my questions and take care of us! Thanks to Steve and his team my wife and I are starting an exciting chapter in our lives with our toddler and new adventure vehicle in the making! More
Other Employees Tagged: Nelli Voronin, Mario Garcia
August 11, 2015
Fantastic Expereince Mercedes Benz House of Imports is within 5 miles of my house but I chose to drive 45 minutes to Laguna Niguel for my purchase. This facility is outsta Mercedes Benz House of Imports is within 5 miles of my house but I chose to drive 45 minutes to Laguna Niguel for my purchase. This facility is outstanding. The customer service is phenomenal. I had such a poor experience with House of Imports that I was a little reluctant to even choose a Mercedes. I loved this car so much though so I decided to give another dealership a chance. Mercedes Benz of Laguna Niguel won me over and they did it with their amazing sales associates Steve Hauser and Mario Garcia. They really went out of their way to make sure my MB experience was top notch. More
Other Employees Tagged: Mario Garcia