"Ho Yi was great to work with"
Ho Yi at Mercedes Benz of Laguna Niguel made it such a pleasurable experience for me and my wife to buy a car. The right car at the right price and a great personality to boot. Thanks Ho for a easy buying experience!
- Ira Beltran
I went just to browse and ended leasing .
Duke was very curtious and professional.
Also the finance agent was also great and helpful.
I will recommend this dealership.
"New Lease on 2017 E300 w/ Kevin Marlowe & Shawn Kondori"
- Steven Silver
Kevin Marlowe worked with me to find a follow-up lease Mercedes vehicle as I approached the end of my 2015 E350 lease. Having had three prior MB leased vehicles, I was used to the process of finding and transacting with an MB dealership and sales rep. So, I had a lot of choices on where to buy and whether to go back to Mercedes. But Kevin truly made this as seamless and easy an experience as I could've hoped.
Unlike typical dealership sales people, Kevin's been with the same dealership (MBLN) for nearly 15 years and treated our collaboration as a project to be delivered successfully and with trust, not just a transaction to be "slammed" into the weekend's sales tally. Kevin displayed great patience, a willingness to work on deal particulars remotely via text/email and incredible efficiency in the last mile of the deal. This was especially true at signing and delivery -- e.g., in and out of the dealership in ~90 minutes for signatures, F&I (thanks Shawn Kondori), tech activation and drive away. I couldn't have asked for more or better. I'm now a happy new owner of a 2017 Mercedes E300, thanks to Kevin and Shawn's great work. Kudos to the guys and MBLN!