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Steve Mutchler
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1,347 Reviews
1,347 Reviews
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1347 Reviews of Steve Mutchler
February 12, 2020
I was there to get a recalled part fixed. Jessica was able to make a same day appointment and give me a loaner. I received excellent service from Steve as always! able to make a same day appointment and give me a loaner. I received excellent service from Steve as always! More
by SIRISHAGALA
Verified Customer
Helpful 
February 09, 2020
If I could give less than 1 star I would. The advisor was rude, and annoyed because I refused a $600 service. Which in my opinion half the nonsense on the list isn’t even needed. I own my car so I won’t be u rude, and annoyed because I refused a $600 service. Which in my opinion half the nonsense on the list isn’t even needed. I own my car so I won’t be using Honda service again. More
by SGRASSULLO
Other Employees Tagged: Donna Scala
February 07, 2020
Maintenance Required Steve Mutchler made a thorough search of the vehicle service history & detailed what needed to be done at this time. He also took the time to check on Steve Mutchler made a thorough search of the vehicle service history & detailed what needed to be done at this time. He also took the time to check on a needed non-mechanical repair and produce an estimate. More
by MATTZ3
February 07, 2020
Good work and time good deal for our car very friendly with us . Answer phone very quickly.gave curtesy car as on repair was quickly with us . Answer phone very quickly.gave curtesy car as on repair was quickly More
by KISHORKHETIA1
Other Employees Tagged: Amir Abraham , Howard Banerman, Dan Cohen, Javanne Daley, Anthony Mayfield
February 07, 2020
oil change and tire check All paperwork done quickly and efficiently. Wait time spent in a pleasant waiting room with coffee and rest rooms close by. Work done in short period All paperwork done quickly and efficiently. Wait time spent in a pleasant waiting room with coffee and rest rooms close by. Work done in short period of time even without appointment. More
by HAROLICK
March 25, 2019
Very dissatisfied I purchased my 2019 Honda Ridgeline from Honda of Freehold because the truck I wanted was coming in with 2 days. I last purchased 2013 Honda Accord f I purchased my 2019 Honda Ridgeline from Honda of Freehold because the truck I wanted was coming in with 2 days. I last purchased 2013 Honda Accord from Hamilton Honda. I should have waited and bought vehicle from them. I've had issues with service manager Sal. He is very confrontational and slammed his hands down on my door after I turned vehicle off because all of the diagnostic lights were on. I felt like an outsider. They sold me vehicle then through me under the bus. I had an issue with my drivers side seat and Sal and service writer Steve said they could not do anything because it was a wear issue. I then spoke with Eli and said he would take care of it. HE NEVER DID! Come on! Vehicle had just over 5K on it. They would not honor warranty. I then took my vehicle to upholstery shop. They looked at seat and told me seat cover was too loose not a wear issue. I now go to Hamilton Honda for my service and warranty (I have extended warranty). I will NEVER step foot in that HOSTILE DEALSHIP again and would not recommend them for anything. So Team Eli JImenez, Sal Hernandez and Steve Mutchler did not help me out after spending over 40k on a vehicle. More
by GRAPPSS1
Other Employees Tagged: Rajinder Kang, Mike Simpson , Sal Hernandez, Eli Jimenez
November 06, 2018
Any requests welldan ! Five stars dillership of Freehold in NJ. Many cars I got from Honda of Freehold and never ever had any problem with service or with the sales departm Five stars dillership of Freehold in NJ. Many cars I got from Honda of Freehold and never ever had any problem with service or with the sales department! Thanks a lot! More
by Miron Hoda lover
Other Employees Tagged: Phil Esposito , Sal Hernandez, Michael Chirichello
June 26, 2018
Recall to replace air bag. The service was very fast, efficient and polite. The check in process is very easy and the waiting area was comfortable and well lighted and they even The service was very fast, efficient and polite. The check in process is very easy and the waiting area was comfortable and well lighted and they even washed my car! More
by JRJ_bob
June 24, 2018
Confidence From the moment I enter the service center I am greeted by a representative and meet with my advisor shortly thereafter. I have been using Honda of F From the moment I enter the service center I am greeted by a representative and meet with my advisor shortly thereafter. I have been using Honda of Freehold for my car service for 10 years with complete confidence that all appropriate services are performed and unnecessary work is never suggested. More
by joy
June 14, 2018
Old car , but still important to Freehold Steve in their service department made the process go perfectly. A timing belt is a serious project, and the car runs so well with credit to the pro m Steve in their service department made the process go perfectly. A timing belt is a serious project, and the car runs so well with credit to the pro mechanic. I will continue to make Freehold my "go-to" place. Worth every penny. More
by Bob M
