Steve Parr | Page 20

Great experience! Our salesperson Brian and the rest of the Brown Daub team was great and super helpful. I appreciate the time and effort put into making a deal. Thank Our salesperson Brian and the rest of the Brown Daub team was great and super helpful. I appreciate the time and effort put into making a deal. Thank you. More

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Honest upfront experience I Experienced the pleasure to meet A.J. Lynn salesman while stopping by to look at a jeep. A.J was upfront on info on a sale and was very helpful in h I Experienced the pleasure to meet A.J. Lynn salesman while stopping by to look at a jeep. A.J was upfront on info on a sale and was very helpful in helping me be able to purchase the vehicle. General Manager was very nice and helpful in making this sale work for both of us. My opinion this experience was good for me at Brown Daub Kia. More

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No High Pressure Very causal, not at all high pressure like some we have dealt with in the past. Would recommend this dealer to our friends for sure. Very causal, not at all high pressure like some we have dealt with in the past. Would recommend this dealer to our friends for sure. More

by LSMISTY Verified Customer Verified Customer

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Brown Daub Kia Crew Has Gone Above & Beyond! Where to begin... This year has been tough for my husband and I. We bought a 2019 Kia Sportage from Gabrielle Waldenmayer back on February 11, 2019. S Where to begin... This year has been tough for my husband and I. We bought a 2019 Kia Sportage from Gabrielle Waldenmayer back on February 11, 2019. She was amazing! She was calm, easy to deal with, and never gave off that pushy car sales person vibe. She was helpful from the moment I walked in the door. I left there that night with a brand new car. It was closing time and I know she had to have wanted to go home. Her and the General Manager, Steve Parr took the time to walk us out and take a picture with us and our new car. Fast forward to June 8, 2019. I was in a terrible car wreck and someone hit me totaling my brand new car. I was devastated! I called the dealership on June 11, 2019 and spoke to Steve. He assured me that everything was going to be alright and he would help me any way that he could. He started by crediting back the pro-rated amount left on the extended warranty I took out. That helped a lot. Then he called me back later that night and had Gabrielle speak with me. She told me that Steve and her were working on getting us into a brand new 2020 Kia Sportage. I was totally not expecting this considering that everything was taking so long with the bank and insurance to work things out with the other car being deemed a total loss. Gabrielle spent most of that evening texting and talking on the phone with me to figure out which color car I wanted and what extras I was expecting. She closed the night by assuring me that I would have a new car on Wednesday (6/12/19). My husband and I went to the dealership on June 12, 2019 and Gabrielle made this so easy for me. She worked diligently with the Business/Finance Manager, Kyle Arcury that evening to get me in my new car quickly. Kyle was great! He explained all of our options clearly and completely. Since there were still some logistics lingering out there from the other car, the Brown Daub Team put some temporary plates on there until everything was worked out. I left with a new car! Fast forward to June 15, 2019. I went back to the dealership to finalize all the details on the new car. I walked in there and it seemed like everyone knew who I was and they were all so kind. I sat with Gabrielle for a bit until Kyle was able to get all of the remaining paperwork in order. Again, I can’t begin to tell you how fabulous she is! If you go to Brown Daub be sure to ask for Gabrielle! It is always a no stress situation with her. After signing all of the paperwork with Kyle there was still one more step that needed to be completed. My husband was at work and needed to sign the paperwork also. I must say Kyle really went above and beyond. This man put together all of the paperwork and we drove to my husbands work so that he could sign off on the paperwork! I couldn’t believe it! A dealership that took all this time and put all this effort into something and actually genuinely cared about the tough time that my family and I were going through. I’ve never seen that or experienced that in my entire life. I will NEVER go anywhere else. I hope that Brown Daub realizes how important it is to have a great General Manager like Steve Parr, an accommodating Finance Manager like Kyle Arcury, and absolutely the most FABULOUS and AMAZING sales person like Gabrielle Waldenmayer! Thank you all for everything! More

by Kimberly Stocker Verified Customer Verified Customer

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Professional dealership I requested information on a vehicle and gotten a very fast reply. Very helpful and respectful. Professional group of individuals I will refer friends I requested information on a vehicle and gotten a very fast reply. Very helpful and respectful. Professional group of individuals I will refer friends. Thanks More

by Lisa Verified Customer Verified Customer

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Great experience, staff very pleasant and listened to our ne Staff very pleasant and professional. Very warm atmosphere. Service department was very helpful. All of our needs were met and staff went out of their Staff very pleasant and professional. Very warm atmosphere. Service department was very helpful. All of our needs were met and staff went out of their way to see that we got the best deals they could offer More

by evafoxrn Verified Customer Verified Customer

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Smooth Friendly staff. Very well spoken. Knowledgeable and took the time to explain all the issues that I had with my kia. This place has a great waiting are Friendly staff. Very well spoken. Knowledgeable and took the time to explain all the issues that I had with my kia. This place has a great waiting area. Very confertable and relaxing. More

by mariered1212 Verified Customer Verified Customer

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Buying. Niro Initially I was told they could not sell me the plug in car I wanted. They checked and found out they could and then checked all the dealers in a 200 Initially I was told they could not sell me the plug in car I wanted. They checked and found out they could and then checked all the dealers in a 200 mile radius and found my car! It was not red but silver. I love it. Thank you Mike and Steve. More

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New Kia Sorrento Thus is our third car from Kia. We love the look and reliability of the car. Our sales person, Gabrielle, was terrific. Great job! Travis did a gre Thus is our third car from Kia. We love the look and reliability of the car. Our sales person, Gabrielle, was terrific. Great job! Travis did a great job explaining all the paperwork. And Bill has always been wonderful when it comes time for service. More

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pleasnt car buying experence dealership was very accommadating,found.the car i wanted at another dealership and went out of their way to get it to their location in a couple of da dealership was very accommadating,found.the car i wanted at another dealership and went out of their way to get it to their location in a couple of days.I purchased the car and am very pleased with the way it was handled.Sales and mangement were very courteous and knowledgeable. I highly recommed this dealership More

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