Steve Pfeiffer

Great customer service! Keeps you informed and updated during the whole process. The wait is never long. Keeps you informed and updated during the whole process. The wait is never long. More

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Easy to schedule oil change and kept up to dat by text from the service tech. from the service tech. More

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Sales fine. Not happy with service dept. A week for a Mini dealer to get a Mini tire?! One apology that it took so long. But it shouldn’t! I got a tire elsewhere Not happy with service dept. A week for a Mini dealer to get a Mini tire?! One apology that it took so long. But it shouldn’t! I got a tire elsewhere for the Mini. Small shop had the tire in less than 24 hours. Then surprise me with a credit card fee with no heads up. I would’ve brought cash or a check. The person taking my cc was apologetic but no one else. Then I get in my car only to find the display black. It had to be reset. I commented that I shouldn’t have been given the car that way. No apology only an excuse “we didn’t know.” But of course whomever drove it up knew. I mentioned that. Got a shrug. At least this time roadside assistance was okay. In the fall out of town it was horrendous. More

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I have always had excellent service at Mini of St Louis. Everyone is helpful, friendly and knowledgeable. I have spent several hours there picking out a car and everyone was patient and generous with their Everyone is helpful, friendly and knowledgeable. I have spent several hours there picking out a car and everyone was patient and generous with their time. More

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This was honestly the best car buying experience I’ve ever had. The staff are always nice and friendly willing to help and always bring my son some yummy snack snacks if he’s with me. I never feel like I ever had. The staff are always nice and friendly willing to help and always bring my son some yummy snack snacks if he’s with me. I never feel like I am trying to get played into having more issues with my car than our actually present. I trust this dealership and will definitely buy from them again if I decide to get another mini. More

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This is my fourth time getting my mini checked and every time I am given great customer service and support and care. time I am given great customer service and support and care. More

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We were there yesterday, the day of all the tornado & severe thunderstorm warnings. We appreciated that we could stay there until there was a break. Your service is always 5 ⭐️Thank you for always taking severe thunderstorm warnings. We appreciated that we could stay there until there was a break. Your service is always 5 ⭐️Thank you for always taking good care of Mini Pearl. More

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Easy to work with and took care of the problem. I have no complaints. I will be going back to them if I have anymore problems with the Mini I have no complaints. I will be going back to them if I have anymore problems with the Mini More

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Purchased my Mini countryman from them in 2019 and appreciate how easy it is to get in with service - and receive a loaner car while they’re working on my vehicle appreciate how easy it is to get in with service - and receive a loaner car while they’re working on my vehicle More

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Outstanding. I broke down and was towed in and they worked quickly to get me on the road again. I broke down and was towed in and they worked quickly to get me on the road again. More

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