Steven Heard

He is fine, seems a bit inexperienced with serious negotiations and understanding what is important to the customer. negotiations and understanding what is important to the customer. More

by cprimm4 Verified Customer Verified Customer

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THIS WAS A WODERFUL EXPERIENCE AND MY SALESMAN WAS AWESOME [NAS]WAS POLITE AND KNOLEGIBLE AND PERSISTANT.......... AWESOME [NAS]WAS POLITE AND KNOLEGIBLE AND PERSISTANT.......... More

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I had a really good experience with Jacob Zambrano. Our interaction started on the phone and Jacob was very friendly and helpful making me agree to drive 200+ miles to get to the dealer. As soon I got Our interaction started on the phone and Jacob was very friendly and helpful making me agree to drive 200+ miles to get to the dealer. As soon I got to the dealer he was straight to the point, no waisting any time. the truck was ready for me to look at and we are able to agree on numbers in a really reasonable time. I’m really enjoying my new 2026 Ram 1500. More

by Felipe Oliveira Verified Customer Verified Customer

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Great place, super clean and friendly people, efficient staff, fast process, nice people, good service, staff, fast process, nice people, good service, More

by Mac Berrios Verified Customer Verified Customer

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Best experience that I have had at a dealership. Will buy from them again. Extremely professional. Will buy from them again. Extremely professional. More

by mshriver08 Verified Customer Verified Customer

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Great customer service. Good people in dealing with customers and issues Great plaace to go Good people in dealing with customers and issues Great plaace to go More

by ronaldoliver17 Verified Customer Verified Customer

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It’s my third vehicle that I purchased from Charles and the dealership always left. Very satisfied as long as I’m in the area. I’ll always go back. the dealership always left. Very satisfied as long as I’m in the area. I’ll always go back. More

by J Cody Verified Customer Verified Customer

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this is the third truck I have purchased from Charles and Jerry Ulm. Always a good experience. Jerry Ulm. Always a good experience. More

by J Cody Verified Customer Verified Customer

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I found a Jeep Gladiator I liked online, Nate Mendez reached out and we text a few times, so I decided to check it out. Nate was not there the day I went, but he made arrangements for me to speak with M reached out and we text a few times, so I decided to check it out. Nate was not there the day I went, but he made arrangements for me to speak with Malik. My mindset was to find something newer than my 2018 JKU with lower payments(it sounded better in my head). The management team did their thing and showed me what they could do, as I liked the Gladiator A LOT. The next day I returned, Nate spent time with me helping to remove things from my JKU(rock lights, etc.)instead of on the floor making sales. Could I have walked away with ease, yes. But, I REALL love my new Gladiator and it was made possible by the entire team(sales, management and FNI). I don't think I've ever had that easy, non-pressured experience at a dealership buying a vehicle, and it all started with a few text with Nate. Thank you team Jerry Ulm. KC Howard More

by KCHOWARD71 Verified Customer Verified Customer

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Always very friendly and make you feel comfortable! Probably the best dealership to do business with in the Tampa Bay area Probably the best dealership to do business with in the Tampa Bay area More

by crady.kyle Verified Customer Verified Customer

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