Alex Perez
Service Advisor
Jerry Ulm Chrysler Dodge Jeep Ram
2966 North Dale Mabry Highway
Tampa, FL 33607
106 Reviews
Write a Review106 Reviews of Alex Perez
April 26, 2024
My experience was unpleasant. My sales representative was Jonathan. He told me the The price of my vehicle that shows online was 18,500 but it had a discount because it was 22,000 My sales representative was Jonathan. He told me the The price of my vehicle that shows online was 18,500 but it had a discount because it was 22,000 but after three long hard days somehow the price managed to make it back to the original price of 22,000 I asked Jonathan, but he kept stating that he would talk to his manager on the third day , he was off so I did have a different sales representative helping me but by then it was too late because Jonathan had already wrote up sales wrong so no discount, I was not given the discounted Thank price that it showed online. They made me come back several times for nothing and They would leave me sitting there with no food or water all day in the dealership. On the third day, I was finally allowed to test drive the vehicle that I was interested in. What makes me the most upset is that I was lied to about the price and The only thing they did was apologize, but did not honor the price that was shown online and that they told me I’d be paying. they told me the vehicle was also in the shop getting maintenance for those three days. I asked if they were to do any work on the car I was buying if I could have copies of the work that they did I told they would, but they never did. So overall, I tried to maintain an a good attitude But I do not like how I was treated or be tricked they even wanted me to ensure my vehicle before I drove it. More
Other Employees Tagged: Max Selig, Roberto Garrido-Acosta, David Keddie , Jonathan
April 15, 2024
As always finance was straight forward. Alex had all the all the paper ready during arrival based on the guide line I presented to him during our calls and txt. Alex had all the all the paper ready during arrival based on the guide line I presented to him during our calls and txt. More
March 19, 2024
Great transaction and very happy with our purchase. Jordan was straight forward with us and took great care of me and my family. Jordan was straight forward with us and took great care of me and my family. More
Other Employees Tagged: Martin Gero, Ardallion Jordan
March 17, 2024
Felipe is an excellent sales representative. Very one in Jerry Ulm we're very caring & professional! Very one in Jerry Ulm we're very caring & professional! More
Other Employees Tagged: Ali Siklaoui, Max Selig, Roberto Garrido-Acosta, Azam Khaled, Carlos Batista, Felipe Santiago
February 01, 2024
Super happy! Thank you once again David Keddie and Alex in service! Second time buyer. Thank you once again David Keddie and Alex in service! Second time buyer. More
Other Employees Tagged: David Keddie
January 25, 2024
I love David. This is my second time buying a car from him. I am not at all happy at the moment. I was rushed to come sign the paperwork and I have not even go This is my second time buying a car from him. I am not at all happy at the moment. I was rushed to come sign the paperwork and I have not even gotten my vehicle yet! I was told a part is on back order. I never pay my car payment late, always early and it still shows my Jeep not the new Jeep until I am handed the keys. Subsequently, I am very upset! I have had other issues with Chrysler as a whole as well and I am not going into that right now! More
Other Employees Tagged: Azam Khaled, David Keddie
September 29, 2023
The salesman Caleb Charles made my experience of purchasing a new vehicle a pleasure. All my questions and concerns were answered with knowledgeable professionalism. Azam from the finance department purchasing a new vehicle a pleasure. All my questions and concerns were answered with knowledgeable professionalism. Azam from the finance department was thorough and made sure I was comfortable with understanding all aspects regarding financing of my purchase. The culture of the staff at Jerry Ulm Chrysler-Dodge-Jeep-RAM is surreal. I am completely satisfied with this car dealership and I shall return for my next vehicle. There is no other car dealership worth considering. More
Other Employees Tagged: Azam Khaled , Caleb Charles
August 31, 2023
James Green was the best car sales person that I have ever dealt with. Very nice, answered all my questions, whenever I txted him or called he answered right away. Gave me a really great deal that I coul ever dealt with. Very nice, answered all my questions, whenever I txted him or called he answered right away. Gave me a really great deal that I could not turn down. More
Other Employees Tagged: James Green
August 28, 2023
best dealership in town wont go anywhere else best service best sales dept they rock service best sales dept they rock More
Other Employees Tagged: Martin Gero, Ali Siklaoui, Jerry Clarke, Ardallion Jordan, Cowboy Porter, Carlos Batista, Bobby Gross, Chris Porter , Wade Monroe