Steven Perretta

Very unorganized across the board with little attention to detail. I agreed to purchase a vehicle, and moved forward with understanding they would do a better job detailing under the seats as there wa to detail. I agreed to purchase a vehicle, and moved forward with understanding they would do a better job detailing under the seats as there was significant staining/debris. When I picked it up the next day, they did a poor job and covered with floor mats although it was still very visibly apparent. Salesman did not check before calling me for pickup. I also brought car home and found old mail and documents from previous owner in seat pockets. Finance Manager(s) are very aggressive and misleading. Even after indicating my preferred lender and indicating the rates I have been preapproved for, they continually pushed hard for Nissan Finance services. I should have left at this point. I am informed and have excellent credit, I expect they prey on those that are not informed and without excellent credit. Even for me they tried pushing me into rates that were over 3 points higher. I did the math and showed they were wrong and continually tried to tell me their path was best due to a rebate. I can appreciate an opportunistic salesman trying to make a buck but this was overboard. When picked up vehicle they did not include copies of all the paperwork they should have until I requested them. More

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