Susan Coolen
Susan Coolen at Annapolis Subaru
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Susan Coolen | Page 3

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

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5.0
252 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

5.0

252 Reviews

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252 Reviews of Susan Coolen

January 07, 2024

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Employee Rating

Words can’t describe how amazing this dealership and saleswoman were to me. Amazing! From the very beginning Susan said she wanted to make me happy. Yet, words often ring hallow in this world but n More

by hwilsonvt
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Recommend Dealer
Yes

Other Employees Tagged: Andre Gayle, Marissa Leach

January 01, 2024

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Thank you Susan, Bob, and Annapolis Subaru such a great team. I love my Subaru! Happy New Year! More

by jlj5526
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Recommend Dealer
Yes

Other Employees Tagged: Bob Carroll , Luna

December 15, 2023

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Annapolis Subaru goes above and beyond to make sure that your vehicle needs are their number one priority. More

by Number 1
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Recommend Dealer
Yes

December 06, 2023

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Susan was very friendly, courteous, helpful, and extremely knowledgeable regarding all the cars functions. Such a pleasure to work with. More

by taurusenterprises
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

November 26, 2023

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everyone was very helpful and made it a good experience for us coming from the Eastern Shore More

by dlandskroener
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Recommend Dealer
Yes

Other Employees Tagged: Bob Carroll

October 31, 2023

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Wonderful service from Susan and the entire staff! ! Very kind, patient and professional. I will recommend to everyone. More

by bridgettesloan
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Recommend Dealer
Yes

October 26, 2023

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I was not pressured into purchasing a vehicle. I was given and shown patience for my choice(s). More

by MOORMAN127
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Recommend Dealer
Yes

Other Employees Tagged: Andre Gayle , Kayla Gent

October 07, 2023

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Excellence customer service and very knowledgeable about the vehicle. Answered all my questions and the transaction was quick. The place was clean and the all the staff were nice. I highly recommend this bu More

by lauer4767
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Recommend Dealer
Yes

Other Employees Tagged: Ed Rucker, Michele Petro, Helen Appel, Emily Chambers, Daryl Fischer, Christina Newcomer , Charles "Chuck" Celeste, Sophie Engle, Kayla Gent

September 18, 2023

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Andre was so great in showing me a new Crosstrek. Susan was great showing me around the car and introducing me to all of the sales people and telling me how to drive the car with so many bells and wh More

by Virginia Klocko
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Recommend Dealer
Yes

Other Employees Tagged: Bob Carroll , Kayla Gent, Andre was great!! I had talked to him years ago and kept his card just in case we needed his services. He was great helping us order our new Crosstrek.

September 18, 2023

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They were quick to respond to my inquiry online. Sales person was waiting for me when I got there and was very friendly and personable. They processed the paperwork in a reasonable time. More

by camikan1
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach