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Susan Rutledge

Overview Reviews (400) Inventory (530)

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Susan Rutledge

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Susan Rutledge | Page 39

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

I'm a Jersey Girl who loves the beach and sunshine.

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4.9

400 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Overview Reviews (400) Inventory (530)

Dealership Experience

6 yrs, 4 mos

Industry Experience

19 yrs, 11 mos

Languages Spoken

English

4.9

400 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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400 Reviews of Susan Rutledge

April 04, 2022

Dealership Rating

Employee Rating

The service work was completed on time and correctly. The service advisor did her usual great job. The service advisor did her usual great job. More

by ROTHCOSYS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Apr 04, 2022 -

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your service experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.473.5006

April 04, 2022

Dealership Rating

Employee Rating

Susan in service is very helpful, knowledgeable and informative. Explains everything and the options available to me informative. Explains everything and the options available to me More

by 3MB

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Apr 05, 2022 -

Braman Honda of Palm Beach responded

We are very happy Susan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.473.5006

April 04, 2022

Dealership Rating

Employee Rating

We always work with Susan for our service needs. She is great to work with. She is great to work with. More

by DMSUSS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Apr 04, 2022 -

Braman Honda of Palm Beach responded

We are very happy to hear Susan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.473.5006

April 04, 2022

Dealership Rating

Employee Rating

Susan in the service Department and Jose I. In sales are the reasons my husband and I bought cars there and why we refer everyone to Braman. They are great assets to the Braman team. In sales are the reasons my husband and I bought cars there and why we refer everyone to Braman. They are great assets to the Braman team. More

by BRITNIHUNT84

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose in sales.

Helpful 0

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Apr 04, 2022 -

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Braman Honda of Palm Beach. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.473.5006

April 04, 2022

Dealership Rating

Employee Rating

great work, great people , great appointments and help and paperwork will keep going back as long as it is this great and paperwork will keep going back as long as it is this great More

by ihwager

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Apr 04, 2022 -

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach, your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.473.5006

Apr 04, 2022 -

ihwager responded

you will thanks

February 03, 2020

Dealership Rating

Employee Rating

Another great experience at Braman Honda. Hector Bueno was extremely friendly and very helpful. Susan Rutledge in service was a pleasure working with. Can’t wait for my free first oil change was extremely friendly and very helpful. Susan Rutledge in service was a pleasure working with. Can’t wait for my free first oil change More

by ssackaris

Recommend Dealer

Yes

Other Employees Tagged: Hector Bueno, Mike J Jalloul

Helpful 0

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Feb 03, 2020 -

Braman Honda of Palm Beach responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Braman Honda of Palm Beach are glad to have you as a customer. Carlos Gonzalez General Manager 561-966-5233 CGonzalez@bramanhondapb.com

January 10, 2020

Dealership Rating

Employee Rating

Satisfied Customer Very. Happy with my visit yesterday to have my car checked & oil change . Very appreciative with my meeting With service rep. Susan . A great people Very. Happy with my visit yesterday to have my car checked & oil change . Very appreciative with my meeting With service rep. Susan . A great people person with a upbeat attitude . Questions answered & great advice given . A real pleasure to work with her. Mary “Chris”. Pilcher. Ps Look forward to working with her again ! More

by mary christine pilcher

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 1

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Jan 10, 2020 -

Braman Honda of Palm Beach responded

Hi Chris, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and the rest of our team, and we look forward to working with you again. Jose Ortega, Service Director Jortega@bramanhondapb.com

December 26, 2019

Dealership Rating

Employee Rating

The service center did an excellent job, I was taken right on time and the job was completed when expected. The service rep kept me up to date during the whole process. right on time and the job was completed when expected. The service rep kept me up to date during the whole process. More

by Phil

Recommend Dealer

Yes

Helpful 0

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Dec 30, 2019 -

Braman Honda of Palm Beach responded

Phil, We are so glad to hear your experience was amazing! It was a pleasure serving you! Happy holidays!

November 23, 2019

Dealership Rating

Employee Rating

Thank you for great fast service. I expected to be there longer and was very impressed to be out of there under an hour. Have a great day! longer and was very impressed to be out of there under an hour. Have a great day! More

by Tania

Recommend Dealer

Yes

Helpful 0

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Nov 25, 2019 -

Braman Honda of Palm Beach responded

Tania, Thank you so much for stopping by! It was a pleasure serving you.

November 08, 2019

Dealership Rating

Employee Rating

great service all the time Susan is the best get me in and out quickly a real pro at her job. Keeps me informed thru all my service needs and take care of my wife's car and mine Susan is the best get me in and out quickly a real pro at her job. Keeps me informed thru all my service needs and take care of my wife's car and mine. Great Service all the time! More

by Joseph

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Nov 13, 2019 -

Braman Honda of Palm Beach responded

Joseph, Thank you so much for taking your time to leave this review and rating for us here at Braman Honda. It was a pleasure serving you as always and we look forward to serving you again in the near future.

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