Dealership Experience
7 yrs, 7 mos
Industry Experience
7 yrs, 7 mos
254 Reviews
Write a Review254 Reviews of Susana Fernandez
October 01, 2019
Was Amazing My experience was amazing, they all are very friendly and make me feel comfortable and happy with the service. I’m very excited with my car . My experience was amazing, they all are very friendly and make me feel comfortable and happy with the service. I’m very excited with my car . More
Other Employees Tagged: Mariano Reol
August 14, 2019
Took longer The service took longer more than an hour and half but customer service was fast. The lady from the first office to the left was very nice . The guy The service took longer more than an hour and half but customer service was fast. The lady from the first office to the left was very nice . The guy from the very right was not too friendly and was just eating and speaking with a do worker ; I wa a walking towards him and was telling me to go somewhere else before I got there with his hands I could see him moving or waving his hands like telling me go see someone else I thought it was rude thank god the lady was the very opposite . More
August 09, 2019
Excelente service Great experience setting up the appointment, when greeted by Sam, and when pick up my car. As well as when receive the car, thanks for the service Great experience setting up the appointment, when greeted by Sam, and when pick up my car. As well as when receive the car, thanks for the service More
Other Employees Tagged: Samuel Vidal
July 12, 2019
Lo mejor Muy buen servicio de la vendedora susana ,muy amable y profesional la recomiendo 100%,lis dos fueron muy flexibles y se adaptaron y respondieron todas Muy buen servicio de la vendedora susana ,muy amable y profesional la recomiendo 100%,lis dos fueron muy flexibles y se adaptaron y respondieron todas mis preguntas More
Other Employees Tagged: Jose Fernandez
July 10, 2019
good service Damaged sensor was replaced. Also, the first maintenance was made. The staff was reliable, professional and helpful. My car was ready the same day. T Damaged sensor was replaced. Also, the first maintenance was made. The staff was reliable, professional and helpful. My car was ready the same day. Thank you!! More
June 20, 2019
Great experience! Extremely friendly and punctual on the time promised. Helped provide many options and provide informative solutions. I will definitely be back and wil Extremely friendly and punctual on the time promised. Helped provide many options and provide informative solutions. I will definitely be back and will recommend to all friends and colleagues for sure. More
June 04, 2019
Excelente Mi experiencia fue excelente desde q he llegue hasta q sali con mi carro. Susana fue muy atenta y muy profesional. Fui sorprendida al verme salir con Mi experiencia fue excelente desde q he llegue hasta q sali con mi carro. Susana fue muy atenta y muy profesional. Fui sorprendida al verme salir con el carro. More
Other Employees Tagged: Rey
May 28, 2019
The cashier was clearly upset about something and was slammg Slamming thing in front of me. I asked her what was wrong, and she simply said she had a lot on her mind, I said but it not my fault is it? Also I no Slamming thing in front of me. I asked her what was wrong, and she simply said she had a lot on her mind, I said but it not my fault is it? Also I noticed the vehicle was returned to me a lot dirtier that it was when I dropped it off, it had bird dropping all over. More
May 17, 2019
Good Customer Service Gone there for many years. Very satisfied and so far, bought 4 cars and maybe get another one. I have brought in other customers. Unfortunately, I hav Gone there for many years. Very satisfied and so far, bought 4 cars and maybe get another one. I have brought in other customers. Unfortunately, I have not received credit for bringing in customers. More
May 13, 2019
Excellent Overall excellent experience. Will always visit this dealer first and highly recommend to friends and family. Wonderful attention from beginning to Overall excellent experience. Will always visit this dealer first and highly recommend to friends and family. Wonderful attention from beginning to end of experience. Susana and the rest of the staff were wonderful. Susana was exceptional. More
Other Employees Tagged: Rick Osorio