Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Contact Me
4.9
979 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

Dealership Experience

13 yrs, 4 mos

Industry Experience

18 yrs, 4 mos

Languages Spoken

English English

Korean Korean

4.9

979 Reviews

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979 Reviews of Susanna Yim

December 17, 2025

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Employee Rating

Susanna Yim is excellent! She made puchasing a new car super easy and stress free. She is very courteous, professional, and knowledgeable. Susanna sets the bar for what a grea More

by thfshman
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Recommend Dealer
Yes

December 13, 2025

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Very courteous very mindful of time very helpful as well this is our 3rd time coming back from Blythe and will be back in the future love doing business here especially with Susanna she’s very nice and help More

by maylenrangel
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Recommend Dealer
Yes
Dec 15, 2025

Norm Reeves Honda Superstore Cerritos responded

Coming back feels like visiting family, and we’re glad you do! Susanna will be happy that her care and friendliness made each visit memorable. Thanks for trusting us again and again!

December 13, 2025

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Susan was very helpful and knowledgeable and helped us get the best deal for our new car i recommend her for your future car purchasing More

by Ell0n3ly0n3
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Recommend Dealer
Yes
Dec 15, 2025

Norm Reeves Honda Superstore Cerritos responded

We love a recommendation that comes with a smile. Susan will be thrilled to hear she helped you get the best deal, and we’re excited for all your future adventures in your new car. Enjoy!

December 08, 2025

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Susanna Yim was excellent. Very courteous, and professional. Helped me and my mom find the exact car eventhough it took much of her time. Great service from beginning until the More

by Minagc72
Sales Price Transparency
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Recommend Dealer
Yes
Dec 08, 2025

Norm Reeves Honda Superstore Cerritos responded

We’re smiling, picturing Susanna guiding you and your mom through the search until the perfect match appeared. She puts a lot of heart into moments like these, and your review really shows it. Thanks for letting us be part of your day.

December 06, 2025

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Susanna is truly an exceptional person. I asked countless questions about the 2026 Honda CR-V EX, and she patiently answered every single one with kindness and professionalism. She also gav More

by mohshinsung
Sales Price Transparency
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Recommend Dealer
Yes
Dec 08, 2025

Norm Reeves Honda Superstore Cerritos responded

Your review makes it sound like Susanna became a walking CR-V encyclopedia just for you, and we love that. The fact that she answered every question and brought you the best price is the perfect combo. Thanks for recommending her with so much confidence.

December 06, 2025

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Susanna was amazing! She took the time to understand what I needed, answered all my questions, and never made me feel pressured. More

by joh17095
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Dec 08, 2025

Norm Reeves Honda Superstore Cerritos responded

Your review feels like watching Susanna pull the perfect car-buying experience out of a hat: thoughtful listening, clear answers, zero pressure. We’re so glad the whole moment felt comfortable. Thanks for letting us know she made the day special.

December 05, 2025

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I had a good experience thank you would come back again to this dealership ! Great opportunity More

by tripham0279
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Recommend Dealer
Yes
Dec 08, 2025

Norm Reeves Honda Superstore Cerritos responded

We love the energy in your note: short, cheerful, and full of appreciation. We’re glad your experience felt worthwhile, and we’ll be ready to welcome you back anytime. Thanks for the kind words.

November 23, 2025

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I was very satisfied with my purchase. I love the fact that they were patient with me, understanding, loving, caring, sharing, and waiting for me to make the final payments and directing m More

by JasonJeune25
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Mike Porter

Nov 24, 2025

Norm Reeves Honda Superstore Cerritos responded

Reading your words, it’s clear Susanna made this more than a purchase. She made it a genuine connection. Her mix of patience, guidance, and generosity is something she brings to every customer, and she’ll be thrilled to hear it meant this much. We appreciate you taking the time to share it.

November 08, 2025

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Service Advisors and the service technicians work hand in hand to make sure your vehicle is taken care of. This dealership doesn’t provide shuttle service so I will look elsewhere for when my car is out of w More

by elvi99
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 10, 2025

Norm Reeves Honda Superstore Cerritos responded

Hi, thank you so much for shouting out our service team! We'll make a note about your shuttle service comment, as we're always looking for ideas to make our service even better. Thanks for providing feedback.

November 08, 2025

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Another Fantastic Experience with Susanna! ​This is the third car we've purchased from Susanna at Norm Reeves, and once again, she was absolutely amazing! ​Susanna truly sets the bar for wha More

by shernandez1004
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Nov 10, 2025

Norm Reeves Honda Superstore Cerritos responded

Your Honda journey with Susanna is starting to feel like an epic trilogy. Book three is complete, and we can’t wait for the next chapter!

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