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Susanna Yim
Susanna Yim
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
971 Reviews
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊
Read moreDealership Experience
13 yrs, 3 mos
Industry Experience
18 yrs, 3 mos
Languages Spoken
English
Korean
971 Reviews
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971 Reviews of Susanna Yim
November 08, 2025
Service Advisors and the service technicians work hand in hand to make sure your vehicle is taken care of. This dealership doesn’t provide shuttle service so I will look elsewhere for when my car is out of w hand to make sure your vehicle is taken care of. This dealership doesn’t provide shuttle service so I will look elsewhere for when my car is out of warranty service. More
by elvi99
Verified Customer
November 08, 2025
Another Fantastic Experience with Susanna! This is the third car we've purchased from Susanna at Norm Reeves, and once again, she was absolutely amazing! Susanna truly sets the bar for wha This is the third car we've purchased from Susanna at Norm Reeves, and once again, she was absolutely amazing! Susanna truly sets the bar for what a great car dealer should be. She is incredibly prompt in her communication and action, making the entire process efficient and stress-free. More importantly, she did everything she could to ensure we got a great deal. We keep coming back because we trust her completely. If you want a seamless, honest, and successful car-buying experience, you need to see Susanna. She's simply the best! More
by shernandez1004
Other Employees Tagged: Susanna Yim
November 08, 2025
Norm Reeves Honda was a good place to buy a new car they were honest sincere and Susana helped me set up my blue tooth for the car and gave me a basic lesson on the most important functions the car has and were honest sincere and Susana helped me set up my blue tooth for the car and gave me a basic lesson on the most important functions the car has and made it easier to drive off the lot with some knowledge on using the many accessories the car has More
by Jose Serna
October 27, 2025
Susanna was great! She was very prompt with informative and straight forward answers. A great asset to her organization. I dealt with three other dealerships and seve She was very prompt with informative and straight forward answers. A great asset to her organization. I dealt with three other dealerships and several members of each one of them but Susanna was the only one who was honest and helpful from beginning to end. Highly recommend working with her. More
by chrismihai
October 18, 2025
Very helpful and straightforward dealer. Transparent pricing, great communication and service. Susanna was helpful in reducing the time I had to spend in the dealership filling out paperwork Transparent pricing, great communication and service. Susanna was helpful in reducing the time I had to spend in the dealership filling out paperwork. More
by ivanepulido24
October 13, 2025
The 1st time I walked in to this dealership to look for a car, the sales person who was showing the cars did not give any information, barely answered my questions and didn’t seem like he wanted to be there car, the sales person who was showing the cars did not give any information, barely answered my questions and didn’t seem like he wanted to be there so I walked away and decided to move on to another dealership. If it wasn’t for the deal I got through Costco, I wouldn’t have come back. Thanks to the deal I met Suzana who was very knowledgeable and great overall. She walked me through everything and even upsold me on another car. The rest of the process was very seamless and smooth. More
by michelleyyyj
October 07, 2025
Best customer service dealer I’ve experienced . . took care of my care issues great prices and their fast on returning your vehicle . took care of my care issues great prices and their fast on returning your vehicle More
by Aleks
Other Employees Tagged: Linda Ly, Jose Sanchez, Jerry Gonzalez, Allen Nouri, Jose Rodriguez, Mike Porter, Albert Rosales, Brian Olvera, Ash Mofrad
September 30, 2025
Susanna was so helpful in helping me choose a car! Even though they didn’t have the color I originally wanted she made sure to find something even better! I love my new 2025 Honda Accord Hybrid L Spor Even though they didn’t have the color I originally wanted she made sure to find something even better! I love my new 2025 Honda Accord Hybrid L Sport More
by aly
