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Teresa Wilson
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Teresa Wilson | Page 16
Assistant Service Manager
Germain Toyota of Columbus
5711 Scarborough Blvd
Columbus, OH 43232
162 Reviews
Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.
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162 Reviews of Teresa Wilson
March 21, 2018
Prompt and efficient! I had a 7:30 appointment. They took the car as soon as I got there and it was done by 8:30. I do wonder what happened to the free car washes I used to I had a 7:30 appointment. They took the car as soon as I got there and it was done by 8:30. I do wonder what happened to the free car washes I used to get when I brought he car in for service, however. More
by EXLINE0
Verified Customer
Helpful 
March 21, 2018
Very good people. Billy. The service manager was very helpful, I will do business with Germain Toyota again. Thanks for the help Billy. Very friendly people. Very nice Billy. The service manager was very helpful, I will do business with Germain Toyota again. Thanks for the help Billy. Very friendly people. Very nice break waiting area. More
by NBORGAN740
Other Employees Tagged: Billy Blanton
March 21, 2018
Check under body and fix turn signal Ran over a metal rod sticking out of a parking block. Pulled under body plastic shield loose and ripped wire connector to left turn signal and broke b Ran over a metal rod sticking out of a parking block. Pulled under body plastic shield loose and ripped wire connector to left turn signal and broke bulb. Customer service got me in the same day I called. Teresa Wilson took my info at dealership and got my car into service. She understood what happened and had the lower plastic shield adjusted and re-installed at no cost. My left turn signal connector was rewired into existing harness and the broken turn signal bulb was replaced at a reasonable cost. I'm one of those quys that love their car and always want it in tip top running order. I really appreciated the super fast and experienced service I recieved from Germain Toyota. More
by CBX8741
March 15, 2018
Informative I was treated very kindly, the wait was not long, the service was informative and very friendly , the waiting area was very clean and inviting I was treated very kindly, the wait was not long, the service was informative and very friendly , the waiting area was very clean and inviting More
by CHEY0816
March 15, 2018
Excelent Service Extremely fast and accurate Dealership and repair center. Will never go anywhere else. They are caring and kind well informed about there vehicles. Wi Extremely fast and accurate Dealership and repair center. Will never go anywhere else. They are caring and kind well informed about there vehicles. Will continue to be a customer for years to come. More
by KARL_QUIANA
Other Employees Tagged: Administrative Office , Norm Oribello, D'Lacy Stith
March 07, 2018
Great quick service I was greeted right away. I sat in the comfortable lounge waiting for my vehicle to be finished. It did not take as long as expected. I was out the do I was greeted right away. I sat in the comfortable lounge waiting for my vehicle to be finished. It did not take as long as expected. I was out the door sooner than expected. More
by lisamariesaling
March 05, 2018
Very efficient Toyota service is excellent whenever I call for my car to be serviced they get me in with no problem and always willing to help when and where needed Toyota service is excellent whenever I call for my car to be serviced they get me in with no problem and always willing to help when and where needed More
by baileyjamese
Other Employees Tagged: Asher Puri, Aimee Boone , Meredith Davis, Germain Toyota Service Team
March 04, 2018
Will come back again Very friendly & efficient in their work. Listened to my concerns and did not try to sell me more service than I needed. Gave me estimates of future Very friendly & efficient in their work. Listened to my concerns and did not try to sell me more service than I needed. Gave me estimates of future services that I asked about. Also responded promptly to a concern I had after the service was completed. Made me feel very good about them. Raymond Lynch More
by RAYMAR91
Other Employees Tagged: Nicole McCoy
March 04, 2018
Repair recall My car was in for scheduled mileage service. Recall was noted. 2 hours was quoted as time needed for recall repair. The repair took less time than quo My car was in for scheduled mileage service. Recall was noted. 2 hours was quoted as time needed for recall repair. The repair took less time than quoted. More
by BRENDASHARPE78
March 03, 2018
Service Delay Took way to long for the service. 1 hr over quote. Was given a card for a free detail but I had missed an appointment by waiting for my car. Otherw Took way to long for the service. 1 hr over quote. Was given a card for a free detail but I had missed an appointment by waiting for my car. Otherwise everything was ok. Looked like you overbooked that morning. More
by JBSCHAF
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