Terry Truttschel
Terry Truttschel at Acura of Brookfield

Terry Truttschel | Page 2

Dealer Manager

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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26 Reviews
not yet
rated

26 Reviews

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Dealership Experience

34 yrs, 4 mos

Industry Experience

34 yrs, 4 mos

26 Reviews of Terry Truttschel

June 24, 2020

Dealership Rating
Employee Rating

I have been buying vehicles from Acura of Brookfield for nearly 25 years. And there are plenty of reasons. Management has absolute integrity. Sales is completely trustworthy and will bend over backwards More

by EEHOBBS
Recommend Dealer
Yes

Other Employees Tagged: Tom Schellinger , Dan Surges , Gary Krier , Colin Fiedler , Peter Agnello , Mike Baker , Brian Chilson, Roger Meeker

Jun 29, 2020

Acura of Brookfield responded

Thank you for taking a moment to share this excellent recommendation. We appreciate your continued loyalty.

June 10, 2020

Dealership Rating
Employee Rating

Excellent ACURA dealer with high quality products and great service! This is my 3rd RDX and 21st Acura for my family in dealing with Acura of Brookfield over the past 30 years!! Quality Begets Loyalty More

by Tom Kanter
Recommend Dealer
Yes

Other Employees Tagged: Rich Bravata , Gary Krier , Mike Baker , Brian Chilson

Jun 11, 2020

Acura of Brookfield responded

Thanks for taking a moment to share about your previous experiences with Acura of Brookfield. Thank you for your continued loyalty and we hope you enjoy your new RDX!

January 21, 2020

Dealership Rating
Employee Rating

Great service and took care of all of my needs during this visit. Work was completed quicker than I had anticipated as well. Very happy with my service at Acura of Brookfield. More

by wposteluk
Recommend Dealer
Yes

Other Employees Tagged: Gary Krier , Colin Fiedler , Peter Agnello , Tony Glavan, Adam Schersing

Jan 21, 2020

Acura of Brookfield responded

Thank you for taking the time to write this review and share your experience.

December 23, 2019

Dealership Rating
Employee Rating

Excellent service and customer relations My 2019 Acura RDX, which I absolutely love, developed a loudish squeak/creak in the front suspension about a month ago. Due to family issues I was una More

by JDELBALSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Schellinger , Dan Surges , Gary Krier , Mike Baker , Adam Schersing, Roni in customer service, billing

Dec 27, 2019

Acura of Brookfield responded

Thank you for sharing all of your experiences with us. We value your loyalty and appreciate your recommendations.

November 05, 2019

Dealership Rating
Employee Rating

Major engine repair The service team at AoB diagnosed the issue with my vehicle and communicated my next step options clearly. Dan Surges kept me in the loop with all nee More

by APlus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Surges

Nov 06, 2019

Acura of Brookfield responded

Thank you for taking the time to share your service experience.

October 10, 2019

Dealership Rating
Employee Rating

Denver was great on delivery! He is an asset to Acura of Brookfield and its customers. He answered all of our questions and concerns. The wife loved the flowers. Always a good touch at this establishmen More

by Troy
Recommend Dealer
Yes

Other Employees Tagged: Steve Armitage , Brian Chilson, Denver

Oct 14, 2019

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Denver. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

October 07, 2019

Dealership Rating
Employee Rating

Tlx aspec Picked up my tlx apec on Saturday! Acura Brookfield was amazingly helpful! Everything went smooth and I had the car that day! Black wasn’t my 1st ch More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stuart Beispiel , Ben Mortimer

Oct 07, 2019

Acura of Brookfield responded

Congratulations on your new Acura TLX! Great to hear we were helpful!

August 27, 2019

Dealership Rating
Employee Rating

COSTCO purchase Although I tried to use the Middleton Acura dealer because of an excellent/knowledgable sales person ‘Jacob Groth’ I instead used our local Acura of B More

by Rico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jacob Groth , Brian Chilson, Denver Bramel

Aug 28, 2019

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Jacob. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars” , we appreciate the recommendation.

May 01, 2019

Dealership Rating
Employee Rating

A Truly Enjoyable Experience The Acura of Brookfield car buying experience is truly enjoyable. Tony, Brian & Terry are very professional, knowledgeable, yet down to earth people. More

by APlus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Chilson, Tony Glavan

February 15, 2019

Dealership Rating
Employee Rating

Reawakening Acura / Acura dealer experience We had forgotten what actual vehicle purchasing and ownership is supposed to be. Words just don't describe the professional atmosphere and experience More

by Rick/Joyce19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stuart Beispiel , Brian Chilson

Feb 18, 2019

Acura of Brookfield responded

Hearing that you had “reawakening” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for taking the time to write this review.

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