Tim Dalzell | Page 14

Dave was very friendly and listened to exactly what we were looking for. He communicated well and was fun to work with at the same time. He treated us like we were the most valued customer that has walk were looking for. He communicated well and was fun to work with at the same time. He treated us like we were the most valued customer that has walked through the doors. He was very patient with us and our requests. He worked hard and was very diligent in getting us what we were asking for. Tim was also terrific. He was also very friendly and easy to talk to. He worked very hard to get us the price we were looking for so we could walk away with the car we wanted. He explained things very well and even saved us a few dollars in the end, which is always greatly appreciated!! We would definitely go back for another purchase in the future and we will recommend the dealership to others, without hesitation. More

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David did a great job and we enjoyed our time with him. We now have 2 MB's in the garage, both of which were purchased through MB of DB. In the past 3 years we've had great service from Pat too. Our ne We now have 2 MB's in the garage, both of which were purchased through MB of DB. In the past 3 years we've had great service from Pat too. Our next MB will be through your dealership, and so on, and so on. Oh, and I didn't want to forget Tim in finance (obviously) for making it all happen. My wife and I own Heritage Funeral & Cremation Service in Port Orange, Ormond Beach, and Palm Coast, Heritage Cremation Care Center in south Flagler county, and recently acquired Coastal Cremation in Palm Coast. Unlike many other local funeral homes and cremation companies that either rip off the consumer or operate third class places with neon signs in their window, I feel we give superior service at a fraction of the cost to our client families, which may be the reason why I expect the same when I am the consumer. I would hire any and all of the people we work with at MB of DB because of the positive way we were treated, so I think that says a lot. Thanks again for the great service and NOT personifying "car salesmen". More

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This is my 3rd Mercedes-Benz and all three were purchased from this dealership and TL Kays. I have always been treated with the utmost courtesy and respect and everyone works hard to meet my needs. It's th from this dealership and TL Kays. I have always been treated with the utmost courtesy and respect and everyone works hard to meet my needs. It's the only dealership I have ever enjoyed visiting. More

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Michael Iafanti could not have been more helpful, as always. He is the best. Came in to turn in our 2011 MB ML350 and after being introduced to Megan Boswell, we ended up buying a preowned 2009 MB CLS always. He is the best. Came in to turn in our 2011 MB ML350 and after being introduced to Megan Boswell, we ended up buying a preowned 2009 MB CLS 550. Everyone was extremely friendly and made us feel very comfortable. This is the third vehicle we have leased or purchased through this dealership. More

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The overall experience with this dealership is excellent. I went into the deal with the thought in mind to end up with something that appears fair to me and the dealership. The dealership had the same concep I went into the deal with the thought in mind to end up with something that appears fair to me and the dealership. The dealership had the same concept and attitude in mind. We were both on the same page. Our salesman, Andrei, was a thorough professional; honest, told you the way it is, friendly, courteous, and helpful in all manners needed. The General Manager, Bill Smith, was all business, and his attitude was to perfect a deal fair to all parties concerned. He did. Then, the last guy to see in any transaction is the finance dude. To me this is the spot where a deal can become untied, all parties get up, and walk out. Tim Dalzell, Finance Director, made sure this didn't happen; very courteous, competent, explained everything, answered all questions, and in all fairness "sealed the deal." This is my first experience with a Mercedes dealership. I would go back to this dealer in a flash, and I would recommend others to experience them. More

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I have not bought a car in almost 5 years and I must say, Lee and Tim, were OUTSTANDING! I was in and out within proably about an hour or so and not only that, I got an interest rate less than 2% than from Lee and Tim, were OUTSTANDING! I was in and out within proably about an hour or so and not only that, I got an interest rate less than 2% than from my credit union. Lee was most professional and courteous and I believe got a great deal on a Very Nice vehicle that I am extremely happy with. So happy, I have sent another person to him the next day and sold the other SUV I was looking at before purchasing this one. Very pleased and would HIGHLY recommend and have anyone to Lee and this dealership! Great Customer Service! More

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My first contact with Mercedes Benz of Daytona was via the phone and with Dave Donals. His enthusiasm, knowledge and friendliness encouraged me to make the 2 hour trip to your showroom. After a coup the phone and with Dave Donals. His enthusiasm, knowledge and friendliness encouraged me to make the 2 hour trip to your showroom. After a couple of hours of test drive, and discussions about the car and its options, price and generally just getting to know each other we purchased our car. We picked up our car 4 days later and your delivery amenities were great and again Dave and Tim made it very enjoyable. We not only would recommend your dealership but would urge our friends to give Dave a call as I know they would be very happy with the experience. Very Truly Yours, Berend & Loretta Otten More

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This is the fourth car we have bought from Daytona Mercedes. TL delayed his vacation to deliver this car to us. Mike Kessler went over it - even tho it was a pre-certified car. And Tim had all the pap Mercedes. TL delayed his vacation to deliver this car to us. Mike Kessler went over it - even tho it was a pre-certified car. And Tim had all the paper work ready very quickly. We love the new store - it is very "open" and clean everywhere. Pricing is classified as "good" because I was ttading a "paid for" car and now I'm going to have payments again! The car, however was very rairly priced! Anne and Dick Perry More

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The entire atmosphere at the Mason Avenue and the new Auto Mall was professional, friendly, warm and helpful from the sales manager to the cookie baker lady. I received very good technical explanatio Auto Mall was professional, friendly, warm and helpful from the sales manager to the cookie baker lady. I received very good technical explanations and when it came to negotiation I was offered all I needed to persuade me to buy my first Mercedes. I have owned German cars for the past 20 years including BMW, Audi and Volkswagen, each of which I have traditionaly traded when 2 years old and my then current car a 2 year old VW cc was 2 years old which promted me to look at available options. As you can tell from the survey you have a new very stisfied customer. Good luck to daytona Beach Mercedes in their new home! Sincerely Harry Martin More

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