Tim Deering
Tim Deering at Rob Sight Ford
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Tim Deering | Page 4

Service Advisor

Rob Sight Ford

13901 Washington Street
Kansas City, MO 64145

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4.9
114 Reviews
4.9

114 Reviews

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114 Reviews of Tim Deering

February 14, 2023

Dealership Rating
Employee Rating

Simply put, Rob Sight Ford is the best Ford dealer in or around Kansas City! More

by thisbme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2023

Rob Sight Ford responded

Wow! Thank you so much! What a cool review! We sure appreciate you.

February 12, 2023

Dealership Rating
Employee Rating

Good place Need to improve on the service guy picking up the phone He is somewhat rude and doesn’t like repeating details to customers….he gets irritated when asked questions which is his job to answer!wha More

by earldom.techs-0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2023

Rob Sight Ford responded

Thank you very much for taking the time to offer your feedback. I apologize for the poor experience on us taking your phone call. I don't have your phone number with this review to call you but if you don't mind would you please contact me directly ? I ask because we have several people that answer the phone, I would like to know if you happened to catch the persons name? If so it will allow me to coach them to do better individually. We will also share this review with the entire team to make us all aware to always try to do better as well. Thank you for the opportunity to serve you, we are sorry we didn't do better. Respectfully, Rich Poe General manager direct line 816-941-1240 richpoe@robsight.com

January 18, 2023

Dealership Rating
Employee Rating

When I got to the dealership I was told it would be a 2 1/2 three hour wait when in fact, it was only about an hour and 15 minutes. More

by tpcarrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Rob Sight Ford responded

That's great news! We are so glad we got you all fixed up in a timely manner. Thank you for your business!

November 27, 2022

Dealership Rating
Employee Rating

I was in your service department on 11/25 and had a wonderful experience with Chad in the service department and Keith in the sales department. Hope to do business with you again soon. Mike P More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Koenigsdorf , Chad

Nov 28, 2022

Rob Sight Ford responded

Thank you very much for the 5 star review and of course for your business from Chad, Keith, and the rest of the team. We appreciate you!

October 25, 2022

Dealership Rating
Employee Rating

Test drive was super easy. Eric was great to work with. He was friendly, knowledgeable, and went the extra mile to make the sale along with great follow up. More

by Kjkunard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: SCOTT MCCASKILL , Eric Dunigan

Nov 04, 2022

Rob Sight Ford responded

Thank you!

August 28, 2022

Dealership Rating
Employee Rating

Everyone is very nice and professional from the service department, parts department and sales department. More

by mmirish
Recommend Dealer
Yes
Aug 29, 2022

Rob Sight Ford responded

Thank you so much!

August 27, 2022

Dealership Rating
Employee Rating

My truck just stopped and we were stranded in Overland Park Ks. The truck was towed to Rob Sight Ford and they worked hard to get it fixed the next day so we could travel back home. They were courteous, More

by Ed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kirk kept me informed by telephone

Aug 29, 2022

Rob Sight Ford responded

Thank you much! We appreciate your kind words and your business!

August 27, 2022

Dealership Rating
Employee Rating

Service was quick and the advisor was very professional and courteous. Will continue to use Rob Site for all my service work. More

by Marcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jess Newman

Aug 29, 2022

Rob Sight Ford responded

Thank you! We look forward to seeing you again soon!

August 10, 2022

Dealership Rating
Employee Rating

This dealership has been extremely easy to work with through the years. The service department is great. They do their best to get your car together n the shop as soon as possible and always work with y More

by Conniekrizner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 19, 2022

Rob Sight Ford responded

Thank you Connie! We sure appreciate your kind words and your business!

August 04, 2022

Dealership Rating
Employee Rating

Very knowledgeable service advisor, he was very pleasant. He made me feel at ease. The service didn't take very long, but was very thorough. More

by KCthrower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 05, 2022

Rob Sight Ford responded

Thank you very much! We appreciate you!

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