Tim Kubow

Love the experience everything went great fast and informative diffently will be back soon Asap informative diffently will be back soon Asap More

by kingdomcom1 Verified Customer Verified Customer

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Everyone is friendly and helpful. My "new" car is seven years old and I still take it back to the dealer for service. My "new" car is seven years old and I still take it back to the dealer for service. More

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The dealer seems different since change from Axelrod to Spitzer. Despite setting an appointment, when I arrived there was no one to greet me as soon as I got out of my car for several minutes. Maybe hire m Spitzer. Despite setting an appointment, when I arrived there was no one to greet me as soon as I got out of my car for several minutes. Maybe hire more people. I’m also not a fan of the background music playing. Too loud and too much rock. Service itself was fine but I don’t like think I was listened to when asked what I was in there for and what I expected. I had to clarify it more than once. I expected better as Axelrod used to do this. More

by ATROCANO Verified Customer Verified Customer

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They were very nice and helpful when I needed a fob so I could get into my truck when I get locked out. could get into my truck when I get locked out. More

by Gary Verified Customer Verified Customer

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Tim Kubow always makes sure that my car is fixed right the first time on time. The service prices are in line with others in the area. the first time on time. The service prices are in line with others in the area. More

by carguyruss Verified Customer Verified Customer

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I want there to get my 2014 Buick Encore diagnosed. They told me that the main cause of the problem was my map sensors and that when I get it fixed my check engine light would go out. They told me wher They told me that the main cause of the problem was my map sensors and that when I get it fixed my check engine light would go out. They told me where to find it and I went to get the part but when I tried to install it, it was the wrong part. They told me the wrong part and I wasted my time to go and get a part that didn’t even fit. Furthermore, I paid around $200 for just the diagnostic alone. Even when I install the map sensor that they told me about. My check engine light did not go out. What was even the point me spending that much money when I got nothing in return. My check engine light is still on and I had to spend around $200 for the car diagnostic plus another $75 a part they told me to get, but wasn’t even the right one. I have wasted my time and money by going to this dealership. More

by Ma Faye Palma Verified Customer Verified Customer

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My service was done quicker than I thought. Like the coffee machine. An employee tutored me. Like the coffee machine. An employee tutored me. More

by vbobby12 Verified Customer Verified Customer

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Very helpful when in a bind. Fast and efficient, well clean maintenance department like my video inspection Thank you Fast and efficient, well clean maintenance department like my video inspection Thank you More

by SSHERRA1 Verified Customer Verified Customer

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Service is always good, however the wait time for an oil change the last few times has been well over one hour. This time, it was nearly two hours. For a routine oil change that is done in a morning appoint change the last few times has been well over one hour. This time, it was nearly two hours. For a routine oil change that is done in a morning appointment, it takes too long. More

by BRETTKLINGER87 Verified Customer Verified Customer

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Tim Kubow in the service dept is always pleasant and professional. He had my rental ready for me when I got there and had me back on the road as promised. professional. He had my rental ready for me when I got there and had me back on the road as promised. More

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