Tim McCrary | Page 3

My visit was pretty good. Everyone I worked with (Tyrese, Tim, and Reggie) was cordial, respectful, and listened to what I said. The snacks and bottled water was a nice touch. Everyone I worked with (Tyrese, Tim, and Reggie) was cordial, respectful, and listened to what I said. The snacks and bottled water was a nice touch. One of the fastest & best auto purchase experiences I've had. More

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Great teamwork and everyone is doing a good job! James Boyd is very helpful, excellent. James Boyd is very helpful, excellent. More

by tikyamemphis Verified Customer Verified Customer

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Very professional, well organized, friendly, clean, very informative, easy to deal with and fair, helpful informative, easy to deal with and fair, helpful More

by pmilucy Verified Customer Verified Customer

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Great customer service. Luis's team were very professional and provided multiple vehicles to choose from on our budget. Great atmosphere with positive energy. Thank you for Luis's team were very professional and provided multiple vehicles to choose from on our budget. Great atmosphere with positive energy. Thank you for the experience especially for my son who was very excited to purchase his 1st car! More

by maylynne.wilbert Verified Customer Verified Customer

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Tyrese was fantastic, enjoyed working with him, the Manager and Silas. Such a quick and easy process! The people in this location are so nice, first impression is everything and every interaction I ha Manager and Silas. Such a quick and easy process! The people in this location are so nice, first impression is everything and every interaction I had there they could have been anymore welcoming!!! Thank you for my Beautiful new Honda CRV Hybrid Sport, a very happy customer! More

by carrie.mcconachie Verified Customer Verified Customer

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I picked out a car online, drove an hour and a half to the dealership. They had the vehicle ready for me test drive. I loved it and was out of there in two hours!! Loved it the dealership. They had the vehicle ready for me test drive. I loved it and was out of there in two hours!! Loved it More

by onh21 Verified Customer Verified Customer

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This was my first purchase experience with Wolfchase, I have couple of friends who got their cars from here and I heard good things about this dealership. I interacted with "Caelan Marshall", he was the sa have couple of friends who got their cars from here and I heard good things about this dealership. I interacted with "Caelan Marshall", he was the sales consultant and then later on met with Tim and Reggie. I had overall nice interaction with all the staffs, except "Reggie Williams" from Finance. We finalized the deal before we went to him, means I was already prepared to buy the vehicle, but when I asked few questions about powertrain warranty and other stuffs, his reaction was "you want to buy the car or NOT". Really surprised by his behavior, we were told initially that powertrain warranty is covered for 6yrs 60k miles, whichever comes earlier and we wanted to clear this out. But his reaction was "Honda offers it for 5yrs, you want to buy it or NOT". I visited this dealership first time and purchased the vehicle on the first day, still he asked that question, really not happy with his behavior. There were other things too: 1. Rude behavior when asked few questions. 2. Rushing into things while explaining While discussion I made him correct 2 things in the document, rate on interest and one of the packages was missing from the policies. If I also would have rushed like him or followed his words, I could have missed it too and ended up paying higher rate of interest or missed the protection package. I usually don't write such feedbacks, but really wanted Wolfchase to be aware of this. More

by sawan Verified Customer Verified Customer

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Experience at the dealership was amazing and our salesperson Greg gave us excellent information for us to make an informed decision. salesperson Greg gave us excellent information for us to make an informed decision. More

by vjadav Verified Customer Verified Customer

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Very nice and professional folks all around. It was a pleasure doing business with them all. Romeo Said was my excellent/5 Star sales person but he is not listed below in this survey. It was a pleasure doing business with them all. Romeo Said was my excellent/5 Star sales person but he is not listed below in this survey. More

by rch2101 Verified Customer Verified Customer

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All the positive hype about this dealership is absolutely false. They care about the bottom line and not the consumer. I bought a Pre-Certified 2019 Honda CRV with 65,000 miles. I have had it for less then 3 false. They care about the bottom line and not the consumer. I bought a Pre-Certified 2019 Honda CRV with 65,000 miles. I have had it for less then 3 mos., and already it's been in their shop more than 4 times. The last time was to repair a rattle under the carriage. When I drove the car home after the repair, the rattle was still there. This was a Pre-Certified car! They sold me a warn out car for which I paid way too much. After repeatedly asking for their help in rectifying this situation, they would not help me. I am a 76 year old single woman on a fixed income, and I need an auto that is going to be reliable. That's not what I got. They don't care. They got my money. I caution you to not assume that a Pre-Ceftified car from this dealership is that as it is indeed not that at all. They must have the worst auto mechanics in Memphis. I caution you do not give these people your business when buying a used car. They are deceptive. More

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