Timothy Selby | Page 4

M4 Vert Purchase The dealership and my CA were awesome! They found the car I wanted, expedited delivery and handled my lease return. Had an excellent experience with t The dealership and my CA were awesome! They found the car I wanted, expedited delivery and handled my lease return. Had an excellent experience with the service department as well! I'm a repeat customer and would go back again. More

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M4 Vert Purchase My experience with the dealership and my CA has been awesome! They found the car I wanted, expedited transit and have been very helpful. The service d My experience with the dealership and my CA has been awesome! They found the car I wanted, expedited transit and have been very helpful. The service department has been equally great. More

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Quick & Easy In and out in just 2 hours made this a great experience! Thank you. Nice clean facility and everyone smiled and said hello or acknowledged us in som In and out in just 2 hours made this a great experience! Thank you. Nice clean facility and everyone smiled and said hello or acknowledged us in some way. More

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Excellence is the standard From purchase through several visits for assistance with systems and on to first scheduled service, sales and service personnel, and managers, too, ha From purchase through several visits for assistance with systems and on to first scheduled service, sales and service personnel, and managers, too, have demonstrated that BMW of Salem clearly values its customers. I always feel welcome and look forward to visits for any reason. More

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bad experience! many lies and manipulations for the extra buck in the last second! avoid in any price. there are much better BMW dealers out there buck in the last second! avoid in any price. there are much better BMW dealers out there More

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I had a pleasant experience at Salem BMW. Timothy was excellent to deal with. No pressure sales. He is very knowledgeable and does a good job of selling the car - not over selling. I would definitely re excellent to deal with. No pressure sales. He is very knowledgeable and does a good job of selling the car - not over selling. I would definitely recommend Salem BMW to anyone interested in purchasing a BMW. They had the right car at the right price for me. More

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We had great experience with Timothy. He was very friendly and helpful. We started with the idea of "just looking" and did not expect to get a car soon. But we ended up getting one in a few days due friendly and helpful. We started with the idea of "just looking" and did not expect to get a car soon. But we ended up getting one in a few days due to his great help and services. More

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Timothy (TJ) was easy going and not trying to make a hard sell. He worked outside of normal business hours to make testing and delivery simple. Appreciate the respect for my time by working to have everythin sell. He worked outside of normal business hours to make testing and delivery simple. Appreciate the respect for my time by working to have everything in order for the appointment. The transaction was a breeze. He also worked with the sales manager on my behalf to ensure our final agreement was completely satisfying. Good job. More

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We knew we were going to buy a BMW before we started the online research. It really came down to 2 dealerships; both were BMW dealerships. The most significant factors were that the BMW dealerships provid online research. It really came down to 2 dealerships; both were BMW dealerships. The most significant factors were that the BMW dealerships provided the most accurate information concerning all options and conditions of the vehicles, the clearest detailed and quantity of photographs to review and most important, the speed in which they responded to our email request. However, only one dealership made the highest mark and that was Salem BMW. Here there is no ridiculous mark up's in the cost of their vehicles. The kind that make buying a car a process of "whittle" and "negotiate"and offer/counteroffer. Salem BMW was right up front about fair customer pricing, and I verified that by reviewing the online CARFAX reports (provided on their website), which report how high the overall mark up is over the suggested retail cost of the car. When we actually arrived at the dealership the time to select the car we wanted was made quick and easy by TJ Selby, who I would rank as one of the most easy to talk to and non-pressure sales persons I have ever met. Tie that in with Finance Manager Donald Newsom and our experience turned into the best buying experience we've had in 37 years. And that was before Don informed us BMW was offering 0.9% financing on BMW certified used cars (1.8% less than our preapproved bank loan). I'm not kidding when I say you want to take the whole staff out for pizza and beer for making it all so sweet of an experience. Thank you Salem BMW. We're done dealer shopping. More

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I went late one night to Salem BMW just to brows the new cars and see about replacing my older BMW. As I was looking at the cars an associate named TJ came out to greet me. It being late i didnt expect the cars and see about replacing my older BMW. As I was looking at the cars an associate named TJ came out to greet me. It being late i didnt expect the level of customer service I was given. He let me look at 2 of the cars I was interested in, while also talking to me about my wants and needs dealing with my old car and what I wanted to do. He spent an hour talking to me about plans and what he could do for me as a customer with my car and also what he could do for me upon getting a new one. After this process he was very attentive in keeping me in the loop and letting me know what was happening. The next day he sent me pictures of a new car that was everything I wanted. After I got that very BMW, TJ has kept up with me on how much I like the car and if saw anything or wanted anything else with the car. More

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