Tina Kelly | Page 4

Tina is awesome to deal with, very communicative, professional and polite! The job was completed to the highest quality. professional and polite! The job was completed to the highest quality. More

by myoung18 Verified Customer Verified Customer

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Drove twice about 45 minutes each way to and from Klaben service center for a scheduled appointment. On each visit, I waited for a minimum of 2.5 hours at the lobby for service to be completed. But I was ve service center for a scheduled appointment. On each visit, I waited for a minimum of 2.5 hours at the lobby for service to be completed. But I was very disappointed after such a long wait, to be informed that service could not be completed because part (blower motor resistor) was not available or a wrong part was ordered. Nevetheless, on the third visit, I was told that in addition to the resistor, a blower motor itself was needed to vomplete the job. At the intervention and supervision of the Associate Manager, Dan, the blower motor and motor resistor was oerderd and installed, and my car was fixed. The good news being that the cost of the blower motor was fully discounted as a compensation for my time and patience. So, Dan is my Hero at Klaben More

by agape.nkwocha Verified Customer Verified Customer

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I'm happy now. I'm happy now. I'm happy now. I'm happy now. I'm happy now. I'm happy now. I'm happy now. You're just going to have to live with that. happy now. I'm happy now. I'm happy now. I'm happy now. You're just going to have to live with that. More

by TOMKRESS Verified Customer Verified Customer

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Tried to oversell repairs, not just replacing things that could have been fixed, but replacing things that weren’t even broken. Oh don’t forget the uncharging of 300%. Stay away for routine maintenance and r could have been fixed, but replacing things that weren’t even broken. Oh don’t forget the uncharging of 300%. Stay away for routine maintenance and repairs. More

by nvaughan75 Verified Customer Verified Customer

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I thought the service was good. My service was very courteous and explained everything very well. All of my services I’ve had done at Klaben have been done well. courteous and explained everything very well. All of my services I’ve had done at Klaben have been done well. More

by dtrautman08 Verified Customer Verified Customer

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In and out in less than 10 minutes! replaced a part that was not latching correctly in the hatch area. part was replaced in less than 10 minutes; appointment set up by Matt and Tina was replaced a part that was not latching correctly in the hatch area. part was replaced in less than 10 minutes; appointment set up by Matt and Tina was very helpful. More

by sabutler13 Verified Customer Verified Customer

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Unit Rosie’s to recently purchased used vehicle Pleased with my service advisor, Tina, who welcomed me to the dealership and throughout two visits to complete the work. Would highly recommend this f Pleased with my service advisor, Tina, who welcomed me to the dealership and throughout two visits to complete the work. Would highly recommend this facility. More

by wflora0 Verified Customer Verified Customer

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trustworthy service Great location with trustworthy customer service that also offers local rides to and from picking up your vehicle. Grew up going to this dealership an Great location with trustworthy customer service that also offers local rides to and from picking up your vehicle. Grew up going to this dealership and happy I can trust my brakes again. More

by BRC10485 Verified Customer Verified Customer

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Easy team to work with. My service rep. Tina was very personable, professional, and considerate. The team went out of their way by asking if they could pickup, service and My service rep. Tina was very personable, professional, and considerate. The team went out of their way by asking if they could pickup, service and then drop off my vehicle. That wasn't necessary and I was able to drive in get service and after a short 75 minute wait, was able to drive out. More

by david.recker Verified Customer Verified Customer

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Tina is AMAZING in the service department!! Tina greeted and helped us immediately after we drove in. She is professional, caring and personable with the clients. It made us appreciate driving Tina greeted and helped us immediately after we drove in. She is professional, caring and personable with the clients. It made us appreciate driving 1 1/2 hours to get to the service department for our remote start installation. Jeff Beane was a great salesmen, and wanted us happy with our purchase. More

by jalique Verified Customer Verified Customer

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