Toby Ohnesorge | Page 8

Service guys were helpful installing my bedliner! A big thank you to the service department for installing my bedliner and helping me with my floor mats. Waiting time is minimal and the guys are just A big thank you to the service department for installing my bedliner and helping me with my floor mats. Waiting time is minimal and the guys are just do a great job thanks again. More

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Brake inspection and replacement, multi-point inspection. Service department kept me updated on the repairs and the job was done in a timely manner. The truck was clean and ready when I arrived to pick it up Service department kept me updated on the repairs and the job was done in a timely manner. The truck was clean and ready when I arrived to pick it up. More

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GMC Sierra 2500 Service Visit GF279459 Service advisor Karla Menchaca provided excellent, friendly, thorough service & prompt follow up when repairs & service were completed. She & Frank No Service advisor Karla Menchaca provided excellent, friendly, thorough service & prompt follow up when repairs & service were completed. She & Frank Nolden also promptly arranged for a loaner vehicle when it was determined the vehicle would need to be left at the dealership. Toby reached out to check with me 6 months after the sale of the vehicle to make sure all was well & to see if he could help me with any issues. I appreciated the follow up effort he made. More

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Should be named Bait and Manipulation Found the exact truck that I wanted at another dealer and they offered me a what I thought was a fair price. After a quick online search I see the sam Found the exact truck that I wanted at another dealer and they offered me a what I thought was a fair price. After a quick online search I see the same truck for $2000 less as a special offer. So I emailed them the listed VIN and told them I was ready to buy that truck at that price. The online guy never would email me an answer. He was at fleet, selling a lot of vehicles and hadn't had breakfast. I guess I was supposed to feel sorry for him and think I was missing out on something? So I called and he answered right away. He said hadn't had time to check email all day (this is the Internet salesman!) I said please don't waste my time, if you have the truck at that price I'll head your way. Yes we have it come right now he said. I get there with a friend (who will also be in the market for a vehicle soon) and he is too busy to meet with me so I get another guy. Nice guy and the truck was ready for a test drive when I arrived. He wanted to check my trade in which takes about an hour and it's a ridiculous offer. Then he quickly gives me a monthly payment amount. So I said I'll just buy the truck and sell my old one myself. He said I did not qualify for the discount price. I said why not and he flashed a piece of paper at me and told me I was on the "do not call list." At this point I thought he was joking so I said take me off and let's make a deal. He said we can't do that and offered me the same price as the first dealer. Then he kept talking about what a great price it was and how they needed to at least make a small profit. I asked once more if he would honor the website price which I showed him a printout. He said no. WOW! I went back to the first dealer who told me from the start this would happen. Apparently they do it all the time. Thank you Beck and Maston for wasting 2 hours of my life that I can't get back. With all the regulation these days I can't believe this scam is legal. They obviously have no problem with deceptive practices -- who knows what else they get away with. Do not call list ....lol More

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Love driving my new GMC Terrain Great customer service, the salesman didn't try to force a sale like most other places will. I really enjoyed how they took their time to show us the Great customer service, the salesman didn't try to force a sale like most other places will. I really enjoyed how they took their time to show us the vehicle and help us understand what we were buying. More

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Great experience so far- couldn't have been treated better. Toby and everybody were wonderful to work with. We will recommend Beck and Masten to everyone! Love our ne so far- couldn't have been treated better. Toby and everybody were wonderful to work with. We will recommend Beck and Masten to everyone! Love our new car! More

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Best Experience Ever! I dreaded the thought of a new car purchase because I didn't want to go through the things I had with past experience at other dealers. I was pleasant I dreaded the thought of a new car purchase because I didn't want to go through the things I had with past experience at other dealers. I was pleasantly surprised when contacted by Toby Ohnesorge that a car purchase could go so smoothly. From beginning to end we were met with a professional staff that I will continue to recommend with the highest regard to friends and family. Frank Nolden assisted and made our delivery flawless, Orlando Pasasin took care of our title work and was also pleasant to deal with. We were at the dealership late so we had additional questions about a lease program on a possible second purchase. Chad Garland met with us and put figures together for Toby to review and possibly we will have another new car transaction at Beck and Masten. Thank you again for the SUPER service and your SUPER staff! More

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Repeat service and purchase! We first bought from Beck and Masten South in Dec 2010. We purchased 2 vehicles same day. Service and experience the was awesome! Just returned 3 1/2 We first bought from Beck and Masten South in Dec 2010. We purchased 2 vehicles same day. Service and experience the was awesome! Just returned 3 1/2 years later to trade both vehicles in again and ride off with 2 new ones and it happened very smoothly. Jason overall is the Man! He has a great team of employees like Toby, Orlando and Dwayne that all took great care of my wife and myself. Every request was catered to and they went above what they needed to do to ensure we were happy! Thanks again! We will be lifetime customers and will continue to refer there constantly! More

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Great Price, No Hassles, A great experience, very professional kind and friendly. They were quick and to the point with no back and forth on price. Beat the competition with ease. Great salesman to professional kind and friendly. They were quick and to the point with no back and forth on price. Beat the competition with ease. Great salesman to deal with I fully intend to purchase my future trucks there. More

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I started looking for a GMC Acadia on Sept 11th and by Sept 24 I was driving home my new 2014 GMC Acadia exactly how I wanted it and the price I wanted to pay. Toby was the best sales person that I have Sept 24 I was driving home my new 2014 GMC Acadia exactly how I wanted it and the price I wanted to pay. Toby was the best sales person that I have ever dealt with - this vehicle was my dream car and he made it happen without any flaws and in a timely manner. I was a Happy customer and if I ever need to purchase another vehicle I know where I'll be going. Don't waste time anywhere else - this is the best dealer in town. Beside the best sales person Beck and Masten has the best finance and after-market guy too! More

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