Rosie Hernandez at Beck & Masten South Gulf Freeway

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rosie Hernandez

My Review of Beck & Masten South Gulf Freeway:
I've been in the automotive industry for over 40 years. Normally I would contact the service writer with issues before my wife would take the vehicle in for service. This time I let my wife take her vehicle in and deal with the service department on her own. She dealt with Rosie this time, also with Gloria and Rosie on other issues in the past. These ladies have taken excellent care of my wife every time. We live in Baytown, 25 miles away from the dealership, but I don't feel it's a problem driving that far for the service and attention we get. Thanks again girls for taking great care of my wife, she loves dealing with you two.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Manny Escalon, Rosie Hernandez

My Review of Beck & Masten South Gulf Freeway:
I have been a loyal GMC customer for over 15 years. The service I receive when I take in my Buick Regal from Manny, Rosie and Gloria have always been exceptional. I love the warm welcome I receive when I take my car in for service...sometimes I even stop by just to say hi to them for no reason whatsoever! I have known Manny & Rosie for many years and since they have been with Beck & Masten GMC South, I never been dissatified with the service I have recived. I recommend the service dept at Beck & Masten to all of my family & friends anyday!

I purchased my daughter's car when she went away to college there last year, Manny made sure everything was in tip top shape...there's nothing more satifying knowing that you have placed your child in a safe & dependable vehicle from Beck & Masten.

Beck & Masten GMC South.....a reliable place to purchase & service your cars & trucks!

~Linda Silva~

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rosie Hernandez

My Review of Beck & Masten South Gulf Freeway:
This experience was great and exceeded my expectations! Rosie kept me posted while I was waiting for a loaner car. The work was done promptly and I was told what service was still needed on the car, but not pressured to complete the repairs. All the staff was friendly and Rosie was professional and knowledgeable. I will return and tell my family and friends.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rosie Hernandez

My Review of Beck & Masten South Gulf Freeway:
Everytime I go to this dealer for service, I feel like they go above and beyond for me and my needs. I highly recommend them for service, as for sales I cannot comment because I did not purchase car there. They will continue to have me as a loyal customer, and Rosie is great.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Manny Escalon, Rosie Hernandez

My Review of Beck & Masten South Gulf Freeway:
Every time I come in for service at this location, I know I can always count on Danny, Rosie, or Manny for the best service. I'm always guaranteed a loaner car, whether its for a few hours or a day, they always make sure that I'm not left without one to do what I need to while my car is having service done. Everyone is so helpful & friendly and always willing to assist with any issues. I have to say that I've never had a dealership so helpful with such a great staff and I just want to say "thank you" for all that they've done to assist me with my vehicle. HIGHLY RECOMMENDED for this location!

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