Dealership Experience
7 yrs, 7 mos
Industry Experience
30 yrs
17 Reviews
Write a Review17 Reviews of Todd Craig
May 20, 2022
First impression was awesome. Stopped in to compare pass car and cross over for ease of ingress and egress. Before leaving without requesting was presented an out the door price f Stopped in to compare pass car and cross over for ease of ingress and egress. Before leaving without requesting was presented an out the door price for a new XT5. Wow it was under sticker very impressed. Then we come to closing and the agent says,” Sorry I fat fingered the quoted. It is $5k more then quote.” Now I did expect some difference as the quote was cash we had opted for finance. Very disappointed I liked the car, the price was not my real problem it was this bait and switch which is not a principled way to do business. More
August 04, 2020
great dealership to deal with This dealership has been a pleasure to do business with. They complete what they say they are going to do. Very easy to talk with. We will keep them This dealership has been a pleasure to do business with. They complete what they say they are going to do. Very easy to talk with. We will keep them in mind when we have other car needs. More
June 25, 2020
Great Experience ! A great experience . My sales rep. Todd Craig guided me through the process, with great care. I am pleased to have done business with Suburban Cadill A great experience . My sales rep. Todd Craig guided me through the process, with great care. I am pleased to have done business with Suburban Cadillac of Plymouth. More
Other Employees Tagged: Scott Estes
September 16, 2019
New Purchase Todd Craig I purchased a 2109 XT4 from Todd Craig las week. I have never had such a painless car purchase experience in my 40 years of buying vehicles. Todd wa I purchased a 2109 XT4 from Todd Craig las week. I have never had such a painless car purchase experience in my 40 years of buying vehicles. Todd was respectful of what I wanted and did not try to up sell me. I have recommended Todd to several of my coworkers and friends. Thanks Todd and Surburban! I absolutely love my new vehicle. More
Other Employees Tagged: Scott Estes
July 31, 2019
New vehicle purchase Todd Craig is one of the best sales consultants. He did a great job in explaining the entire vehicle purchase process and made sure I fully understoo Todd Craig is one of the best sales consultants. He did a great job in explaining the entire vehicle purchase process and made sure I fully understood ever aspect of it. I will definitely recommend Todd to my family and friends for any future vehicle sales. More
Other Employees Tagged: Danielle McCarthy
February 27, 2019
Very professional From the phone call to driving off the lot was a pleasant experience, Todd Craig was kind and professional in making the purchase easy, with Scott in From the phone call to driving off the lot was a pleasant experience, Todd Craig was kind and professional in making the purchase easy, with Scott in finance taking care of all the docs needed to seal the deal, thanks guys More
Other Employees Tagged: Scott Estes
June 21, 2018
5 star to our salesman todd..very happy.. My salesman Todd craig helped me purhase the right car..treated me like family..i recommend this dealership to anyone..finance guy jason was awsome as My salesman Todd craig helped me purhase the right car..treated me like family..i recommend this dealership to anyone..finance guy jason was awsome as well..great experience.. More
Other Employees Tagged: Jason Wier
June 15, 2018
Fastest & easiest purchase I have ever made! I stopped by during my lunch to look at & test drive a used vehicle I saw on the dealership website. I filled out the paperwork for a loan & went back I stopped by during my lunch to look at & test drive a used vehicle I saw on the dealership website. I filled out the paperwork for a loan & went back to work. After work I returned to the dealership, signed the contract, got the keys & drove my new vehicle home. Todd Craig & every staff member I interfaced with were very courteous, helpful, and listened to exactly what I wanted. Most pleasurable car purchase experience I have ever had! More
Other Employees Tagged: Scott Estes
May 20, 2018
Great! Everyone was very friendly and helpful. And did an outstanding job!! Todd and Scott explained everything to us in great detai and we was very satisfie Everyone was very friendly and helpful. And did an outstanding job!! Todd and Scott explained everything to us in great detai and we was very satisfied! More
Other Employees Tagged: Scott Estes
May 12, 2018
Great Experience Found a great deal online and drive 45 minutes to see the vehicle I was interested in. A few hours later drive away in my new car. Transaction went Found a great deal online and drive 45 minutes to see the vehicle I was interested in. A few hours later drive away in my new car. Transaction went very smooth and staff was great! More
Other Employees Tagged: Jason Wier