Tom Edwards
Tom Edwards at Shottenkirk Honda of Davis
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Tom Edwards

Assistant Service Manager

Shottenkirk Honda of Davis

4343 Chiles Rd
Davis, CA 95618

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Tom Edwards

April 26, 2024

Dealership Rating
Employee Rating

Tom is wonderful. He always listens to any problems I am having and always has great solutions. He is the best thing at your car dealership!! More

by DMMYOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 19, 2024

Dealership Rating
Employee Rating

Sounds good, I happy for your services I referring my dear and near ok good More

by kirti.wagle1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2024

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

April 19, 2024

Dealership Rating
Employee Rating

Entire process was completely smooth and done in a timely manner. Sagar Sigdel was amazing! Would 100% recommend this dealership to family and friends! More

by MAILANI YOUNG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2024

Shottenkirk Honda of Davis responded

MAILANI , thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

April 16, 2024

Dealership Rating
Employee Rating

Employees are cordial and providing a shuttle service is essential for me. I may purchase my next vehicle from Shottenkirk, but I will not buy the additional service agreement since it has not been helpful More

by MANDM906
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David

Apr 17, 2024

Shottenkirk Honda of Davis responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

April 15, 2024

Dealership Rating
Employee Rating

Easy ,very straight forward about the prices,condition of the car,nice agents ,explain ver well about tbe loan agreement More

by ALMACABENTA219
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Davis!

April 15, 2024

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Employee Rating

Shottenkirk Honda started hidden fees for all credit card payments It’s wrong why why More

by SUKHPUNJABI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Phillip Najera, Sagar Sigdel

Apr 16, 2024

Shottenkirk Honda of Davis responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 530-421-1981 and ask for one of our managers.

April 13, 2024

Dealership Rating
Employee Rating

I had a simple problem that Walker and then Tom helped me with. The issue was explained clearly. I learned how to avoid allowing the same problem to occur. I and my wife were treated with respect and va More

by MAURASMUSSEN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walker

Apr 15, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 09, 2024

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Employee Rating

GREAT SERVICE DEPARTMENT I SERVICE MANY OF MY PREVIOUS HONDAS AT THIS LOCATION THAY ALWAYS BEEN GREAT I APPREACIATE THEIR SERVICE AS I AM IN THAT AUTOINDUSTRY MYSELF I AM THE SALES MANAGER AT ELK GROVE KI More

by RIVASJIMMY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Shottenkirk Honda of Davis responded

JIMMY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 09, 2024

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Employee Rating

Everyone was great! Except the car wash. We pay hundreds, sometimes thousands of $$$$ n deserve a good car wash, not just a wet car. The former owners made sure our car More

by ESTRELLA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Shottenkirk Honda of Davis responded

ESTRELLA, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Davis

April 08, 2024

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Employee Rating

Yes, been going there for many years. It's nice to be treated like you're their only customer, even though you know you're not! More

by LINDA.ACKLEY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Shottenkirk Honda of Davis responded

LINDA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

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