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Tom Edwards
Tom Edwards at Shottenkirk Honda of Davis
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Tom Edwards | Page 5

Assistant Service Manager

Shottenkirk Honda of Davis

4343 Chiles Rd
Davis, CA 95618

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4.8
64 Reviews
4.8

64 Reviews

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64 Reviews of Tom Edwards

March 16, 2024

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They were quick at changing the oil they offered coffee and were very professional. Good job. More

by patricia.casias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phillip Najera, Sagar Sigdel, Douglas Asport, Anjali Deol, Adrian Andradez, Matt Jardine, Mandeep Hansi, William Goss-Torres

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Mar 18, 2024

Shottenkirk Honda of Davis responded

patricia, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 15, 2024

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Jennifer and Tom are the best in service. They have taken care of all my Honda's for many years!! Thank You!! More

by LBESSEGHINI
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Recommend Dealer
Yes

Other Employees Tagged: jennifer

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Mar 17, 2024

Shottenkirk Honda of Davis responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

March 14, 2024

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Customer service was great! Tom Edwards in service dept is great. Knows what he is doing and very helpful . Old school service! More

by MARTINEZ_HD66
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Yes
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Mar 15, 2024

Shottenkirk Honda of Davis responded

MARTINEZ, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 13, 2024

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I find that it is somewhat convenient to schedule appointments. The waiting room is comfortable and the amenities provided are much appreciated. More

by EDIE.ALOHA
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer - 5 stars

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Mar 14, 2024

Shottenkirk Honda of Davis responded

EDIE, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Davis!

March 12, 2024

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Everyone was very helpful and courteous. We were especially delighted the our Honda came back washed and vacuumed. Thank you. More

by GLADIM33
Recommend Dealer
Yes

Other Employees Tagged: Kevin

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Mar 13, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 11, 2024

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Employee Rating

Kevin was my service adviser and he was great, always keeping me informed about my car's progress. More

by LOUIEFAMILY89
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Recommend Dealer
Yes
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Mar 12, 2024

Shottenkirk Honda of Davis responded

LOUIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 06, 2024

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No Pricing available from scheduling assistant. Technical knowledge is low. Very unsatisfying Always better to talk to the people at the service desk. More

by MICHAEL_PADDY
Recommend Dealer
No
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Mar 07, 2024

Shottenkirk Honda of Davis responded

MICHAEL, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 530-421-1981 and ask for one of our managers.

March 05, 2024

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The service advisor who helped me was very professional and pleasant. Answered my questions in a clear way. More

by JULIA.LUTCH
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Recommend Dealer
Yes
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Mar 06, 2024

Shottenkirk Honda of Davis responded

JULIA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 05, 2024

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Great, quick and fast service. Did not take long for my appointment to get started and the work to be done. More

by Bryan C
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phillip Najera, Sagar Sigdel, Douglas Asport, Anjali Deol, Adrian Andradez, Matt Jardine, Mandeep Hansi, William Goss-Torres

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Mar 06, 2024

Shottenkirk Honda of Davis responded

Bryan, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

March 04, 2024

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I had an appointment, first in line at 730am,other people came way after I did, had the same services provided as I did, and left 45 minutes before I did. The day after I had my service done, I got a coupon More

by RWKK48
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Recommend Dealer
Yes
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Mar 06, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Davis

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