"I haven't had someone be so detailed and thorough..."
I haven't had someone be so detailed and thorough walking me through a sales process - and in showing me all of the car details once the car was purchased! Additionally, both Joshua and Tom were incredibly responsive and were able to get me the specific car I wanted within 24 hours - wow! Again, once I got the car, Joshua spent plenty of time with me and the car showing me all of the functions and details. I'm TERRIBLE with technology and hate reading directions so having someone spend time to patiently walk me through everything and answer my questions was incredibly helpful, and appreciated. I also felt that they did a great job of getting me what I wanted while also working with my budget. AND - I absolutely love my new car! Thanks guys :)
"From trade-in of my Forester to the purchase of my new..."
From trade-in of my Forester to the purchase of my new Outback (over several visits), all Stohlman employees were exemplary in their performance to be certain I was comfortable and pleased with my transactions at Stohlman. While I had the opportunity to perhaps explore purchasing a new car elsewhere in the northern Virginia area, my excellent service experience at Stohlman Subaru helped to persuade me to remain a Stohlman customer.
"The process of buying a new car was indeed a pleasant..."
The process of buying a new car was indeed a pleasant experience with the employees that we dealt with. They were knowledgeable and professional, and every dealership should follow their example in buying a new car. so far we are very pleased with the VW Passat that we are leasing from Stohlman and would recommend them to friends that are looking for a car that Stohlman sells.
They were friendly and we felt that we got a good and fair price for the car that we were looking for.
"I am so happy with this dealership! I've purchased a few..."
I am so happy with this dealership! I've purchased a few cars in my day and this has to be the best representation of service. Purchasing a new car is definitely nerve-racking, however the service at this dealership might convince you otherwise. I don't even want to imagine there is another manufacturer or dealership out there, I think I've found the place I will be buying cars for the rest of my life!
"The staff were very helpful in offering to try to find..."
- Michael Monette
The staff were very helpful in offering to try to find another vehicle if necessary. When we went to the dealership to purchase and pick up the car, they were helpful in getting us through the paperwork and out the door as quickly as possible. My one knock against customer service was that they turned off wifi access while we were still sitting in the lobby waiting for paperwork to be processed.
"Bob was a great salesman. He started off the whole..."
Bob was a great salesman. He started off the whole process with a smile and kept in contact the whole time i was waiting delivery of my car. The day of delivery was also great. He explained all the paperwork and went over details of my car as well. The negotiation process with his boss, Tom also went really well. Overall a great experience. Couldnt have asked for a better dealership.
"This was the best experience I have ever had at a..."
This was the best experience I have ever had at a dealership. We spent a lot of time at various dealers looking for the perfect car. Once we found it, it was important that we found the right dealership. We were treated fairly and even though the process still took a long time (all new car purchases do) we were kept informed of the progress and well entertained. I can say that we enjoyed our experience. We were always made very clear of all the little details in the paperwork and they were careful not to gloss over anything. I really appreciated how straight forward the experience was.
I would definitely recommend the dealership. Nermin was fantastic.
"I have bought 2 Subarus from Tom for the last 6 years and..."
- Chet Kong
I have bought 2 Subarus from Tom for the last 6 years and I love the service he provided. Ho hassle, no gimmick. You can negotiate the price via the internet before stopping by at the dealership. I would recommend this dealership to anybody in the area. The service is impeccable.
Other Employees Tagged:
, Tom Guzulaitis/Stephan Sagbo
"I participated in the zag pricing program and was very..."
I participated in the zag pricing program and was very pleased with Stohlman's price. Coupled with Stephan's great customer service (no pushiness, only helpfulness) made me decide that today was the day for a new car. Would highly recommend Stohlman's, everyone was very friendly, facilities were great (changing table, family restroom, child's play area,good service hours with various shuttles and loaner cars available and new car owner night's to learn more about your car or ask any questions).
Other Employees Tagged:
, Stefan Sagbo, Tom, Donald Kim
"I needed to find the manufacture date for my Subaru and..."
I needed to find the manufacture date for my Subaru and didn't have easy access to my vehicle (it's in one country and I'm in another) so I filled out the Online Inquiry expecting to have to make a call anyway. To my surprise, my query was answered in less than 30 minutes and it had the information I needed.
Amazing and very prompt. It has saved me hours of time.
Other Employees Tagged: