Tom Henschel

Had an amazing experience with Manly Honda 🙌 Jose, Dave, Tom, and the entire team made the financing process incredibly easy and stress free. They worked hard to make the deal happen, communicated eve Dave, Tom, and the entire team made the financing process incredibly easy and stress free. They worked hard to make the deal happen, communicated everything clearly, and truly took care of me throughout the entire process. Super professional, friendly, and transparent from start to finish. Definitely one of the smoothest car buying experiences I’ve had. Highly recommend! More

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Condescending, not honest. Frustrating. Unpleasant experience, so different from my experience 14 years ago. Won’t come back. Will not recommend. Update. There is a class ac Frustrating. Unpleasant experience, so different from my experience 14 years ago. Won’t come back. Will not recommend. Update. There is a class action on these cars, per a cold letter from an attorney. It describes exactly the issues I was having with that particular hybrid CRV. It may behoove the dealership to not resell that car, in the interest of good customer care as it clearly has an issue. I wish my experience had not cost me $5K…. More

by NEPENTHE710 Verified Customer Verified Customer

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I was fortunate enough to work with Gage Smith on the purchase of my Honda. Often times, consumers walk into a dealership with preconceived notions about car salespeople, but Gage was clearly of a diffe purchase of my Honda. Often times, consumers walk into a dealership with preconceived notions about car salespeople, but Gage was clearly of a different caliber - he exuded a very calm, pleasant, and open demeanor. And, over the course of our interaction, it was apparent that he also operates with honesty, integrity, and is focused on doing the right thing. Very personable, very likeable, very engaging, of good character. I have no concerns with recommending family and friends to Gage. Trustworthy. Gage got me out the door with a very respectable offer - one that was better than I anticipated, which also included a very fair deal for my trade-in. My overall experience with Manly Honda was overwhelmingly positive. 10/10! More

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It was good but I asked to have my van washed in advance, was told it was washed at the end but then it wasn't. When I texted the advisor later he said I could come back later and have it washed. Haven’t yet was told it was washed at the end but then it wasn't. When I texted the advisor later he said I could come back later and have it washed. Haven’t yet as I don't live too close. More

by MIKEJUNEW Verified Customer Verified Customer

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Alberto nos brindó una excelente atención, respondió a todas nuestras dudas. Encontramos la mejor opción y al mejor precio Definitivamente volveremos a comprar aqui. todas nuestras dudas. Encontramos la mejor opción y al mejor precio Definitivamente volveremos a comprar aqui. More

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I was disappointed when I didn't hear back that the part I needed for my repair hadn't even arrived. I was expecting to get my car in the afternoon, and I had to call myself to ask for an update to find out I needed for my repair hadn't even arrived. I was expecting to get my car in the afternoon, and I had to call myself to ask for an update to find out the part hadn't arrived. I also was disappointed that I had to pay $10 for an uber instead of use a complimentary shuttle like at other Hondas. But I was able to connect with the Manly team and they resolved the issue. Appreciate the follow up customer service. More

by jhallman1028 Verified Customer Verified Customer

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Honda of Santa Rosa was very open and worked for hours to get the right car for our needs.Jesse was amazing! get the right car for our needs.Jesse was amazing! More

by LAFONCHAS Verified Customer Verified Customer

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They are amazing group of people. Scott and Rosa were very helpful through the process. Even got my interest rate cut in half and was able to find a car I really enjoy having. Scott and Rosa were very helpful through the process. Even got my interest rate cut in half and was able to find a car I really enjoy having. More

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I have purchased two cars from Manly Honda and each time was a seamless experience. Scott was very personable and knowledgeable from beginning to the end of the process. We hit a little bit of a snag when g was a seamless experience. Scott was very personable and knowledgeable from beginning to the end of the process. We hit a little bit of a snag when going through the loan paperwork but Scott and his finance team went above and beyond to help us with the purchase. I highly recommend Manly Honda, not only for their great cars, but for their amazing staff as well. More

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Rude salesman! This Manly Honda dealership sold me a used Tesla without providing sufficient mileage to drive home despite the fact that I told Mr. Gage Smith the This Manly Honda dealership sold me a used Tesla without providing sufficient mileage to drive home despite the fact that I told Mr. Gage Smith the driving distance from Elk Grove the day before the appointment. It took me nearly 6 hours at the dealership mostly waiting for the car to be charged. I needed to leave at the end of the day despite questionable mileage sufficient to drive home. Accidentally I kept the charging adapter by the dealership (about $16-$20 on Amazon). Without this adapter, I would be stranded if the car doesn’t have enough charge for me to drive home. I cannot use Tesla charging station due to the fact that it needs a few days to register a new car. While driving home, Mr. Smith phoned me twice which I could not answer since I don’t have a car phone holder. He then texted me a “rude/nasty message “ inquiring about the adapter. Without even asking if I was able to get home safely. Obviously this salesman does not care about his customer’s safety and put a $16 adapter as his top priority, HORRIBLE CUSTOMER SERVICE! Update: Manly Honda management contacted me providing apology the next day. Given the effort and the willingness to improve the service. I award this dealership a new positive rating. More

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