Tom McDonald | Page 6

Tom took good care of us and helped us get a good deal on the vehicle that we wanted... he did not try and talk us into something else. - Thanks Tom! the vehicle that we wanted... he did not try and talk us into something else. - Thanks Tom! More

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Last month i went to many different Jeep dealers looking for a new Jeep Grand Cherokee.I am really glad i went to Naperville Chrysler Dodge Jeep Ram as everyone at this dealer was real nice.I met Tom McDon for a new Jeep Grand Cherokee.I am really glad i went to Naperville Chrysler Dodge Jeep Ram as everyone at this dealer was real nice.I met Tom McDonald in the show room and he was the most friendly and honest car salesman I have ever met in my entire life.Tom knew everything about Jeeps and all the other cars that I was thinking of buying.Naperville Jeep is lucky to have a salesman as good as Tom and I will be sending all my friends and co workers to Naperville Jeep to buy a car only from TOM. More

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My car buying experience was the easiest and most pleasant I've ever had. Prices were right on and the process was quick and painless. I don't play the back-and-forth game with negotiating the right pleasant I've ever had. Prices were right on and the process was quick and painless. I don't play the back-and-forth game with negotiating the right price and neither does the Naperville Chrysler Jeep Dodge. The Sales Manager was respectful of my time and sat down and spoke with me directly. Not to mention, I did extensive research before visiting the dealership and the price of the vehicle that I purchased was by far the best around. Thanks for making it happen with no non-sense! More

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When I first visited the dealer, Tom McDonald was my initial contact. I wanted to price out a new Durango in comparison to another vehicle I was considering. Tom walked me through available inventory, initial contact. I wanted to price out a new Durango in comparison to another vehicle I was considering. Tom walked me through available inventory, model features and a test drive. I came back several times during the evaluation process. Tom was always patient and informative. I did not feel pressured at all. In the end, I believe I got the best deal available. I'd recommend Tom to anyone who was looking for thoughtful and informative input to the sales process. More

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Tom McDonald was very professional. He definately knew the Jeeps and thier products. I was extremely satisfied with my car purchase and the respect I received from my sales person, Tom Mc Donald. I wou the Jeeps and thier products. I was extremely satisfied with my car purchase and the respect I received from my sales person, Tom Mc Donald. I would definitely come back again because of this. More

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Deciding to purchase a new vehicle is a stressful experience. You wonder how the dealers staff will be, how much pressure they will put on you, all of the typical experiences that you are used to. I experience. You wonder how the dealers staff will be, how much pressure they will put on you, all of the typical experiences that you are used to. I will simply state that the folks at Naperville Jeep break the mold. When I first stopped in to talk with them, I clearly stated that I would not be purchasing the car on that day. I did hear a "what would it take to put you in the car today" 1 time, but never again. They all accepted my decision to think about it, and no pressure at all. The first person I had contact with at Naperville Jeep was Chris Olson. Our contacts were all via e-mails. Chris was responsive, helpful, and knowledgeable. When I stopped by the dealer, I was helped by Tom and Dave. Friendly, nice, and pleasant would be the best way to describe them. I did make the decsion to purchase the car, and went back a couple days later. The car was ready, clean, and Chris made the purchase as smooth as possible. I believe that I was at the dealer for about 90 minutes, which in itself is amazing. Chris thoroughly explained the vehicle, seemingly knowing the car top to bottom. I completely recommend this dealer to anyone looking for a smooth deal. I would have to say that this was one of the smoothest car buying experiences I have ever had. More

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My husband & I were looking for a Mid-Sized SUV that I could handle that is not too big, but would be large enough for myself & my hubby, our soon to be born twin boys and their car seats, double stroll I could handle that is not too big, but would be large enough for myself & my hubby, our soon to be born twin boys and their car seats, double stroller, accessories, etc. plus my chocolate lab and his kennel. We already own a very large SUV and a Van, so we were looking for something in the middle. It had to be big enough and comfortable enough for my 6'3 husband and myself (I am only 5'0!). We've always admired the Jeep brand and had several friends and family members who owned them (we just never purchased one ourselves). We walked into Naperville Jeep on Thursday, December 15, 2011 around 8:00p.m., and were greeted by Tom McDonald, who showed us a Jeep Compass and a Jeep Liberty. Tom answered all of our questions and even took us for a lengthy test drive in a Jeep Liberty in the dark and while it was raining! An excellent test to see how I can handle it! Needless to say we fell in love with the Jeep Liberty! It handled very well and we loved all of the features! We decided to come back the next day on Friday, December 16th, 2011 when it was light out so we could check it out further and so we could bring our baby car seats, double stroller, and dog kennel. Tom was off on Friday, so he introduced us to Mark Edelmann and said that he would take care of us. Mark was wonderful with us- he spent several hours with us and answered all of our questions (and we had tons!) and he took us for another lengthy test drive. Mark was very calm and easy going- no pressure at all and very patient. He also helped us load our car seats, double stroller, dog kennel, etc. into the Liberty. Everything fit with room to spare! The Jeep Liberty was perfect for us! It handled well, it was very comfortable for both my husband & I, it had great safety features, it was big & roomy for all of our things (but not overly huge), and it had all the bells & whistles that we love! We even got it for a great price! Next we met with Dave Pickell who answered all of our financial questions about leasing VS owning, payments, insurance, etc. He was very patient with us and had a great sense of humor which we really appreciated after a long day! All in all, I give Naperville Jeep a 5+ star Rating! It was one of the best experiences at a car dealer ever! Everyone we dealt with was wonderful and I would definitely recommend them to family & friends, and I would definitely go back there when we need another vehicle! More

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