Hi, my name is Tom Miller; I am a Lexus Master Certified Service Consultant. I have been with Scottsdale Lexus since early 2003 and have been in the automotive industry all my life. I also hold an ASE certification for Service Consultants. I consider myself fortunate to be employed by a company like Scottsdale Lexus that allows me to pursue the Commitment to Perfection that I give to all my customers. I will do my very best to exceed your expectations and it would be a pleasure to work with you!
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Write a ReviewDealership Experience
21 yrs, 4 mos
47 Reviews of Tom Miller
March 25, 2024
Michael is an excellent service advisor. He takes the time to explain the service you need and he provides excellent customer service! He takes the time to explain the service you need and he provides excellent customer service! More
Other Employees Tagged: Michael Herrera
February 28, 2024
Always great service. Tom’s been my service writer for over 20 years. Highly recommend. Tom’s been my service writer for over 20 years. Highly recommend. More
Other Employees Tagged: Russ Brennan
February 10, 2024
I’ve been going to Earnhardt Lexus for more than a decade for service on my 2002 430LS sedan. The fact that I keep coming back and that my Lexus is still in prime condition is a testament to Earnhardt’s exc for service on my 2002 430LS sedan. The fact that I keep coming back and that my Lexus is still in prime condition is a testament to Earnhardt’s excellence and focus on service. Top notch service and terrific customer service are hard to beat! More
December 04, 2023
Professional service, Tom Miller is our service advisor, He got everything done in timely manner , explained everything clearly. Even we live far away from this dealer but always bring our cars to have it s He got everything done in timely manner , explained everything clearly. Even we live far away from this dealer but always bring our cars to have it serviced here and Tom is professional and taking good care of our cars needs. More
December 01, 2023
Our service advisor Tom Miller provided excellent and caring service. He provided us with a loaner car which is exceptional and greatly appreciated. It’s a pleasure to do business at this dealership! caring service. He provided us with a loaner car which is exceptional and greatly appreciated. It’s a pleasure to do business at this dealership! More
October 14, 2023
Armin is a pleasant service rep. My car was ready when promised, and the service was great. Too bad the loaner car had food all over it and very low on fuel. My car was ready when promised, and the service was great. Too bad the loaner car had food all over it and very low on fuel. More
Other Employees Tagged: Armin Boltic
September 20, 2023
I live in Phoenix & Tucson, Earnhardt is the only dealership I will let touch my Lexus. What started as a great relationship with Earnhardt in 2008, located on McDowell & subsequently moved to Camelb dealership I will let touch my Lexus. What started as a great relationship with Earnhardt in 2008, located on McDowell & subsequently moved to Camelback is worth my drive, why you ask……Tom Miller. My car is always in perfect condition when I leave my service appointment. The technicians are top notch, customer service & sales department are the best, they treat you like family. Tom always has a loaner available for my use whether it’s 1 or 3 days. Tom is so upbeat & it’s obvious he loves his job. Thank you Earnhardt, you are a well run dealership! More
December 30, 2022
Usually work with Tom- he was out so Ryan filled in. He was also great to work with! He had my loaner car ready for me, was professional, prompt, courteous and seemed to genuinely care. This is a great He was also great to work with! He had my loaner car ready for me, was professional, prompt, courteous and seemed to genuinely care. This is a great dealership and I would definitely recommend them for your Lexus service. More
Other Employees Tagged: Ryan Haase