Tom Miller
Tom Miller at Earnhardt Lexus

Tom Miller | Page 2

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

5.0
49 Reviews

Hi, my name is Tom Miller; I am a Lexus Master Certified Service Consultant. I have been with Scottsdale Lexus since early 2003 and have been in the automotive industry all my life. I also hold an ASE certification for Service Consultants. I consider myself fortunate to be employed by a company like Scottsdale Lexus that allows me to pursue the Commitment to Perfection that I give to all my customers. I will do my very best to exceed your expectations and it would be a pleasure to work with you!

5.0

49 Reviews

Write a Review

Dealership Experience

21 yrs, 5 mos

49 Reviews of Tom Miller

July 14, 2023

Dealership Rating
Employee Rating

The service and attention to detail is outstanding. Every single person we interacted with was top notch More

by Susan Westra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armin 5 stars!

Jul 18, 2023

Earnhardt Lexus responded

Thank you for choosing us, Susan! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

December 30, 2022

Dealership Rating
Employee Rating

Usually work with Tom- he was out so Ryan filled in. He was also great to work with! He had my loaner car ready for me, was professional, prompt, courteous and seemed to genuinely care. This is a great More

by Twohomes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Haase

Jan 03, 2023

Earnhardt Lexus responded

It's so great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Feel free to call or stop by if there is anything else we can do for you. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

December 21, 2022

Dealership Rating
Employee Rating

Tom is always a pleasure to work with. His estimates are accurate and keeps us informed on progress. More

by Hddaugs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2022

Earnhardt Lexus responded

Thank you for your stellar rating! We're so happy to hear Tom always ensures an excellent experience. Thank you for choosing Earnhardt Lexus! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

November 07, 2022

Dealership Rating
Employee Rating

As always my experience with servicing my car has exceeded expectations. On time, loaner car and washing my car. Great customer service by Tom and all staff. Thank you. More

by Barb7955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 10, 2022

Earnhardt Lexus responded

Thank you for trusting Earnhardt Lexus, Barb! We're proud of our team for always taking care of you. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 20, 2022

Dealership Rating
Employee Rating

I love service do oil change at Lexus dealer, every time I come to dealer I think I am home Thank you very much More

by Dien Nguyen
Customer Service
Recommend Dealer
Yes
Sep 21, 2022

Earnhardt Lexus responded

Dien, it pleases us to see that you enjoyed your service visit! Can't wait to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 31, 2022

Dealership Rating
Employee Rating

My service advisor Tom miller provided a great customer service. Keep it up the good work. Thank you More

by pc.wan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 01, 2022

Earnhardt Lexus responded

Tom's a great asset to us here and always making sure customers are taken care of. Thanks for choosing us here for your vehicle needs and we can't wait to see you at your next visit. Hope all is well. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 10, 2022

Dealership Rating
Employee Rating

I have my car first time oil change and it was great service at Lexus Earnhardt. Thank you for my service advisor Tom Miller taking care of my car. More

by ernmelik
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Suk Chang

Aug 11, 2022

Earnhardt Lexus responded

We are ecstatic to hear that Tom made sure you had a positive service visit! Can't wait to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 11, 2022

Dealership Rating
Employee Rating

Tom Miller and the entire team (service and sales) are the best of the best! We won't go anywhere else, I mean, why would we ever need to? More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 12, 2022

Earnhardt Lexus responded

Hi Carol, we are so happy that Tom and our team provided you with such a great experience! We can't wait to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

December 28, 2021

Dealership Rating
Employee Rating

Tom Miller is the best service rep. Have used him for nearly two decades. Never a single problem or hard sell. More

by jar3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2021

Earnhardt Lexus responded

We are thrilled to see the that Tom always provides you with a positive experience! We appreciate your loyalty and look forward to working with you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 10, 2021

Dealership Rating
Employee Rating

This dealership communicates immediately making every effort for a timely flawless service experience. Tom Miller is the best customer advocate. More

by kchart4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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