93 Reviews
Write a Review93 Reviews of Tom Nguyen
February 05, 2024
5 Star until last service visit. Missing lug nut from previous rotation, disingenuous service manager Dave Finco, told 2 different stories about tire damage, and incredibly disappo Missing lug nut from previous rotation, disingenuous service manager Dave Finco, told 2 different stories about tire damage, and incredibly disappointing service visit. To top it off I was so upset I stopped in the next day to tell my story to office manager David and was told he'd look into it and get back to me It's Feb 5 and I've heard nothing. Every one has a bad day or deserves a mulligan, but this was completely unacceptable and unprofessional especially on the part of Dave Finco service manager. Beyond disappointing. More
Other Employees Tagged: Dave Finco , David office manager?
January 28, 2024
Online advisor said service would call to confirm the appointment, this didn't happen. Please clean this up. Tom is first rate, always. Outstanding ambassador for your business. appointment, this didn't happen. Please clean this up. Tom is first rate, always. Outstanding ambassador for your business. More
Other Employees Tagged: Tom Nguyen
January 20, 2024
Tom was very communicative and kept in constant contact. ..dealt with my aftermarket warranty company, and got it done SOONER than promised, and cheaper than promised ..dealt with my aftermarket warranty company, and got it done SOONER than promised, and cheaper than promised More