Tom Trout | Page 2

Toyota of Cleveland service department is exceptional, great customer service, very knowledgeable, great work on the vehicle. great customer service, very knowledgeable, great work on the vehicle. More

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We purchased a 2022 Toyota Rav4. Even though we had to wait for it to be built about a month and a half, from start to finish there was fawless communication from the staff. Finance Even though we had to wait for it to be built about a month and a half, from start to finish there was fawless communication from the staff. Finance was a breeze when I came time. They gave me more than expected on trade value on my previous vehicle. And what's not to like about their service department?? STARBUCKS COFFEE dispenser, shopping lounge, plenty of seating, kids play area, and friendly service techs and writers! Our family and countless friends have bought vehicles here. Some MULTIPLE times- and for great reason. YOU should too! If other dealers make it seem difficult, then you should give Toyota of Cleveland a call n visit! More

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My service writer was very friendly and helpful. I wasn’t expecting the amount of work needed, but she made every effort to make it less painful! I wasn’t expecting the amount of work needed, but she made every effort to make it less painful! More

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Great dealership, clean,fresh and very friendly,brought my truck in for a breakdown,Eddie with the service department very thorough explaining the problem, also I must talk about Shane that young man is a my truck in for a breakdown,Eddie with the service department very thorough explaining the problem, also I must talk about Shane that young man is a awesome man, help with our wait and helping get a courtesy car. Thanks to all. More

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Service is always good. The wait time sometimes is long…but I do understand that help is sometimes not available due to the Covid situation. We are happy with the dealership !! We have been Toyota cus long…but I do understand that help is sometimes not available due to the Covid situation. We are happy with the dealership !! We have been Toyota customers for quite a while now. More

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It took 2 hrs to get my oil change A tries rotation costs more money costs more money More

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I've been purchasing Toyota's from them since 2006. Gregg Bain always goes out of his way to get what we want and the best deal. I would never go anywhere else! Gregg Bain always goes out of his way to get what we want and the best deal. I would never go anywhere else! More

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I like the fact that I can rely on a team of professionals, each time I bring my vehicle in for service. professionals, each time I bring my vehicle in for service. More

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Very nice experience and would define recommend dealership to others!! Really appreciated our salesman Demitrius... he made our whole experience very enjoyable!Highly recommend him to everyone!! dealership to others!! Really appreciated our salesman Demitrius... he made our whole experience very enjoyable!Highly recommend him to everyone!! More

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This has truly been the best experience of my life. Ive made the mistake of avoiding dealerships for years. Big mistake! I wanna thanks Tim Harris and Justice Goodner. Your professionalism and fantastic cu made the mistake of avoiding dealerships for years. Big mistake! I wanna thanks Tim Harris and Justice Goodner. Your professionalism and fantastic customer service was some the best ive ever experienced! You even made sure my kids were taken care of and felt welcome. I will be doing buisness and with Toyota of Cleveland for a long time. Thank you for the amazing experience. More

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