Tony Bertschi

Great folks to work with. Service department is wonderful for all makes. Friendly staff and quick service. When you call ask for Rick Penn. He is a great service advisor! for all makes. Friendly staff and quick service. When you call ask for Rick Penn. He is a great service advisor! More

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Purchased a New Car Absolutely first class experience from beginning to end of the buying process. Only place I will ever go again to purchase a vehicle in the future!! A Absolutely first class experience from beginning to end of the buying process. Only place I will ever go again to purchase a vehicle in the future!! A car buying experience should not be hours and hours of back and forth negotiations. A majority of our interactions were via text, which was the most convenient method for me. When I came in to test drive the vehicle....I was ready to buy. They had the deal done within an hour. More

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Excellent sales and service I have been a customer of this dealership since 2003, and have had only good service ever time I have visited there.They have always seem to work arou I have been a customer of this dealership since 2003, and have had only good service ever time I have visited there.They have always seem to work around my schedule, and when I have waited for the service to be done. The wait was not unpleasant. More

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Purchase to Service...always 1st class Crescent Ford had the perfect Ford Edge...and I searched online ALOT! Received a great deal and Crescent Ford continues to deliver with their service Crescent Ford had the perfect Ford Edge...and I searched online ALOT! Received a great deal and Crescent Ford continues to deliver with their service. Helpful and friendly staff! I recommend starting with Crescent Ford...saving you time and money More

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NEW RANGER 2019 AWESOME DEALERSHIP WE CAME FROM OAK ISLAND, NC TO BUY OUR NEW 2019 LARIAT FORD RANGER SAM McCULLOCK, DAVE BACORN, ARE THE GREATEST PEOPLE TO WORK WI AWESOME DEALERSHIP WE CAME FROM OAK ISLAND, NC TO BUY OUR NEW 2019 LARIAT FORD RANGER SAM McCULLOCK, DAVE BACORN, ARE THE GREATEST PEOPLE TO WORK WITH BOB BROWN IS THE GREATEST PERSON IN SERVICE YOU WILL NOT GO WRONG IF YOU BUY FROM THESE GUYS OR FROM THIS FORD DEALERSHIP TONY BERTSCHI VERY PROFESSIONAL JESSE IN PARTS IS VERY HELPFUL AS WELL ROBERT SMITHERS IS THE GREATEST ON TECHNOLOGY, the IT GUY EVERYONE THATS PART OF CRESCENT FORD WILL TAKE CARE OF YOU More

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Outstanding experience We recently purchased from Crescent Ford after several years at another local Ford dealer. Our experience was outstanding with an attentive staff who We recently purchased from Crescent Ford after several years at another local Ford dealer. Our experience was outstanding with an attentive staff who catered to our needs. They listened to us, were not pushy, and we came away with a great deal. We are so happy that Crescent will now be our choice for service and all new car purchases! More

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Great local dealer. Pressure you deal with. Needed a new vehicle. Was very interested in getting a Ford from Cresent Ford. Called them late on a Friday and told them what I was looking for. Sa Needed a new vehicle. Was very interested in getting a Ford from Cresent Ford. Called them late on a Friday and told them what I was looking for. Saturday morning they brought me a car to my place of work. I loved the car and they worked out a great price. Told Dave, my salesman, that I would pick it up Monday morning. I went to pick the car. They had it ready to go. Easy to do the paperwork. Thanks to everyone that got me rolling. Tony, Bob, Dave and the rest of the team are top notch. More

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Excellant staff We have bought several cars from Crescent Ford . We would recommend this dealer to everyone . We continue to take our cars there for service even th We have bought several cars from Crescent Ford . We would recommend this dealer to everyone . We continue to take our cars there for service even though they are out of warranty!! More

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Extremely poor business integrity and ethical standard This dealer has extremely low level of the business integrity that may leave you feeling upset like it happened to me. Before travelling 65 miles f This dealer has extremely low level of the business integrity that may leave you feeling upset like it happened to me. Before travelling 65 miles for the car I found at their website, I contacted their BDC manager Hap O'Hair to inquire more details and to schedule my visit for the deal to happen. On the meeting day, I was unexpectedly referred to a different sales agent despite of the prior numerous calls and reminders of the meeting scheduled with their sales manager. I confirmed my strong interest after the test drive and spent a couple of hours for a paper work. I also invested my time afterwards while submitting more data to facilitate financing structure approval. On day 3, I was told that the vehicle is already bought by someone. It is ridiculous, isn't it? They didn't reserve the car while processing my application. I would not mind putting a security deposit if I asked to. And even more, I claimed to pay out 100% cash if no financing is possible. Stay away giving them no chance to play with you! More

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NEVER again After buying/leasing 8 new Fords from Crescent, mostly through Don Pugh, I will never buy from Crescent or Ford ever again. I am telling everyone I kn After buying/leasing 8 new Fords from Crescent, mostly through Don Pugh, I will never buy from Crescent or Ford ever again. I am telling everyone I know about my experience there and advising every person I come in contact with, NOT to buy Ford. I have asked that Crescent and Ford stop sending me things in the mail and I just received another flyer. As long as you keep reminding me of my Crescent Ford nightmare, I will keep complaining. More

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