Tony Jackson | Page 23

Well taken care of I was an out-of-state buyer of a CPO vehicle with several questions and concerns about that process. Erikka put me at ease, explained the process, and I was an out-of-state buyer of a CPO vehicle with several questions and concerns about that process. Erikka put me at ease, explained the process, and held my e-mail hand throughout the process with my many questions and requests. Ahamed was equally helpful during the delivery process, he spent a lot of time getting to know me and introducing me to the vehicle, and answering my many follow up questions and requests. Amber (F&I) helped me with a speedy closing and Katie was really great and prompt at answering my questions about how to title out-of-state. Overall, everyone was great to talk with and made me feel welcome. We have several Audi dealers where I live but the employees at Jim Ellis made me feel so well taken care of that a 600 mile distance was worth the travel. More

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"Top Shelf!" That is how my husband describes Sasha's service and how he makes us feel each and every time we get a car with him. We are return customers with Sas That is how my husband describes Sasha's service and how he makes us feel each and every time we get a car with him. We are return customers with Sasha and this is our third Audi we bought with him. What makes this deal particularly special is we traveled 27 hours round-trip from New Jersey to trade in our car. That speaks volumes to our loyalty to Sasha and Jim Ellis Audi Marietta. He is always respectful, patient and never condescending. With the help of Tony Jackson, we were able to get the deal we wanted. As my husband says: "Top Shelf!" Thank you, Sasha! More

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Outstanding, Courteous, Professional, Pure Audi Enthusiasts It's hard to put such an amazing experience into words. I started this process with another Jim Ellis dealer and was treated like a number almost as i It's hard to put such an amazing experience into words. I started this process with another Jim Ellis dealer and was treated like a number almost as if I should not ask questions and just sign the paperwork; otherwise stop being bothersome like I was wasting her time. Then came my response from Travis and Dustin at Jim Ellis in Marietta, these guys genuinely want to place you in a car of your dreams and means. No pressure, honest, upfront, enthusiastic people. I have bought several cars over the last decade and this was by far the BEST dealer experience I have ever had. Think about buying a car from your best friend and that's about what it was like just more professional. As soon as I walked in it was not about the typical dealer hustle. I am very busy and Dustin and I handled 90% of all communications via email prior to Saturday (the day I actually saw the car the first time). Everyone I encountered at this dealership were Audi Enthusiasts not your typical salespersons that regurgitate the brochure and arbitrary facts. These guys are as pure as the quattro brand has made Audi. Even my wife who LOATHES to shop for vehicles (even when it's for her) had a great experience. I am loyal to the VW/Audi brand, as long as I need cars, Jim Ellis Audi of Marietta, Dustin and the gang will have a loyal customer. I could stay in that place and talk to Dustin, Travis, Tony, and Aartee about our cars for HOURS. AMAZING group of folks. Mr. Ellis keep these guys around, they do your brand a great service. I will see you guys in a year or so for the wife's Q7, till then a friendly wave and brief conversation when I swing through for service. Thanks again Josh Tredway More

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Audi A4 routine service I have been an Audi owner for one year and six months. I purchased my first Audi at Jim Ellis Audi in Marietta. I received wonderful service from Eri I have been an Audi owner for one year and six months. I purchased my first Audi at Jim Ellis Audi in Marietta. I received wonderful service from Erikka, Ahmed, and Tony at the time of my purchase. I have been to the dealership for my regular routine maintenance service. Tim has always provided outstanding service. The entire team treats me with respect and makes my visit worthwhile. I would definitely purchase another Audi from Jim Ellis and continue to travel to this location for my servcie. Thanks for making me feel like a valued customer. More

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First time Audi owner I have bought several cars over the years and this is by far the best car buying experience. World class service at its finest. From my initial contac I have bought several cars over the years and this is by far the best car buying experience. World class service at its finest. From my initial contact to signing the paperwork. I was treated as if I was the only customer. I never felt as if I was being taken advantage of. I drove 4-hrs to pick up my vehicle, that says a lot. I would definitely recommend Jim Ellis Audi of Marietta to my family and friends. They are a wonderful group of folks!!! I am a life Audi owner now!! More

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First time Audi owner The service was Immaculate. Ahamed spent about an hour explaining all the different features of the vehicle. Also Erikka was awesome from start to fin The service was Immaculate. Ahamed spent about an hour explaining all the different features of the vehicle. Also Erikka was awesome from start to finish. Tony the business manager answered all of my questions and was patient with me. More

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Best customer experience I ever had purchasing a car. I felt like the red carpet was roll out for me. I will recommend audi to someone. I tried out the A6 but end purchas I ever had purchasing a car. I felt like the red carpet was roll out for me. I will recommend audi to someone. I tried out the A6 but end purchasing A4,love it. I thought the A4 would be too small but it was right for me. My salesman and account manager we so nice welcome me with open arms. He hekp me find a beautiful color. This dealership had a large selection. I will return purchase another vehicle. Excellent customer experience!!!!!!! A satisfied customer!!!!!!!!!! More

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Excellent Experience! Above and Beyond! I had an incredible experience at this dealership. Dustin and Tony are the best. Very smooth process - the best car buying experience I have ever ha I had an incredible experience at this dealership. Dustin and Tony are the best. Very smooth process - the best car buying experience I have ever had. I will absolutely do business with again! More

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Phenomenal Experience: Come to this Audi when purchasing I just bought a 2015 Audi A6 and had a wonderful experience with my sales person Tawana. If you want to buy an Audi, trust me you will not be disappoi I just bought a 2015 Audi A6 and had a wonderful experience with my sales person Tawana. If you want to buy an Audi, trust me you will not be disappointed if you seek Tawana. She took excellent care of me. She found the Audi I was looking for, provided me various options to bring the car to my price range, gave me tutorials on how to work the technology and provided me with excellent customer experience. Rose (the sales manager) made sure to give me an excellent deal that I can afford. She was excellent and is another excellent asset to Marietta Audi. These women know how to make sure a customer does not leave without a car and only leaves with a huge smile on their face while walking to their new car. Tony deals with the finance part and contract, and he was wonderful! He explained everything in basic terminology and was very patient and accommodating. Tawana, Rose and Tony are EXCELLENT and due to them I purchased my vehicle with Marietta Audi instead of the other locations. All the staff at this location are very friendly and nice. It feels like an Audi Family in there. More

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First Audi, Great Experience I bought my first Audi here a week ago and had a great experience. There was no pushiness and Tawana made me feel comfortable being in the dealership. I bought my first Audi here a week ago and had a great experience. There was no pushiness and Tawana made me feel comfortable being in the dealership. She also took the time to try to exact car I was looking for. Both her and Tony did a great job explaining the ins and outs of the car and even stayed late to help us wrap up with the whole process. I would definately recommend this dealership to anyone looking for a vehicle. More

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