Tony Kreegier

We came to help my son purchase a used car and establish his credit after getting his first full-time job. Marquardt made the experience an absolute pleasure from the owner to all staff involved. Miguel was his credit after getting his first full-time job. Marquardt made the experience an absolute pleasure from the owner to all staff involved. Miguel was our salesperson, showed our son a variety of vehicles in his price range. Even though our son is only 20, he went above and beyond and explained the details and the sales process carefully to him with as much respect and regard as a much older customer might expect. Ruben and Deanna assisted in finalizing the financing and insurance details and gave good advice and made the buying process a pleasure. From Kurt the owner stopping in to the rest of the team, we felt like they were dealing with us the way they would deal with family. The staff stayed late to complete the last minute details too, making sure we were taken care of. We never felt pressured and the whole process was very straight forward and pleasant. One side note, the vehicle, a 2012 LaCrosse, developed a floppy visor a few days later and the service team took care of the issue, no questions asked. A class act all around! This will be our first choice for future vehicle purchases and we highly recommend Marquardt Buick-GMC for anyone in the market for a new or used car. More

Helpful 0

Report | Print

Just wanted to give a shout out to Rich (Service Director) for all his help when I bring my Cadillac in for service and also Anthony Kreegie. A thank you to Tom for giving me a ride home until my c Director) for all his help when I bring my Cadillac in for service and also Anthony Kreegie. A thank you to Tom for giving me a ride home until my car was ready with some good conversation. And last but not least there's Klaus Aagaard who never ceases to amaze me when it comes to diagnosing and repairing my 2003 Cadillac Seville. Klaus, everything's working, even the rear window defogger. I brought my car for repair to many places before, but Marquardt of Barrington feels like home. Thank you, JoAnn Capozzi More

Helpful 0

Report | Print

Excellent treatment from entering the Sales Department to the Service treatment! They are always very cordial and their fist question is always how can we help you? When a need is expressed, whether sales the Service treatment! They are always very cordial and their fist question is always how can we help you? When a need is expressed, whether sales or service a person can feel confident they have been directed to the right individual to discuss! Top notch organization! From management to whom the individual you are referred! More

Helpful 0

Report | Print

Aside from having to wait over a year for parts from GM, the service at Marquardt was exceptional. the service at Marquardt was exceptional. More

Helpful 1

Report | Print

The service team is excellent. Always responsive and courteous. Mike and Tony are first rate. I have been very pleased. Always responsive and courteous. Mike and Tony are first rate. I have been very pleased. More

Helpful 1

Report | Print

Their customer service and their service department is truly amazing. My mom bought her car here and after seeing how she is treated. I would be buying my car here. truly amazing. My mom bought her car here and after seeing how she is treated. I would be buying my car here. More

Helpful 0

Report | Print

Service as always was great. My only comment is that I was quoted a price which included a coupon however by time my schedule permitted and I was able to get a loaner vehicle, th My only comment is that I was quoted a price which included a coupon however by time my schedule permitted and I was able to get a loaner vehicle, they weren't offering dealer coupons any longer and only manufacture coupons are now accepted. Cost me an extra hundred dollars or so. More

Helpful 0

Report | Print

Dave Arenson and the service team as a whole are awesome and great to deal with from purchasing to any service work. and great to deal with from purchasing to any service work. More

Helpful 0

Report | Print

The mechanics and service staff are always very courteous and explain everything thoroughly. Do look on their website for promo codes and discounts. They are not automatically applied. Love dealing with the and explain everything thoroughly. Do look on their website for promo codes and discounts. They are not automatically applied. Love dealing with the sales staff as well. Big shout out to Miguel Sanchez! Great customer service. More

Helpful 0

Report | Print

Simply stated, Tim is the best! Thank you for all that you do!!! Tonight I called Tim with an issue that I had with my car. He immediately told me to come in so they could take ca Thank you for all that you do!!! Tonight I called Tim with an issue that I had with my car. He immediately told me to come in so they could take care of my car. Once again, THANK YOU! Georgia More

Helpful 0

Report | Print