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Tony Lagos
Tony Lagos at Norm Reeves Honda Superstore - Huntington
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Tony Lagos | Page 10

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
106 Reviews
4.9

106 Reviews

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106 Reviews of Tony Lagos

November 23, 2023

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Employee Rating

Tried to upcharge me They recommended services that i didnt need, and said that they can't guarantee that i would make it home without their extra services More

by Rascondean
Recommend Dealer
No

Other Employees Tagged: Tony Lagos

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Nov 28, 2023

Norm Reeves Honda Superstore - Huntington responded

Hello, we're disappointed that you did not have a positive experience. We hold our employees and ourselves to the highest level of integrity. If you would like to discuss this further, please contact me at 714-861-4200. Thank you. -Paul Conant

November 22, 2023

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Employee Rating

Excellent Service Department - Courteous, Knowledgeable and Professional - would not go anywhere else to have my vehicle serviced More

by tlagos
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Recommend Dealer
Yes
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Nov 27, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your review! We're always glad to hear how our service team provides five-star service!

November 18, 2023

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Efficient, excellent communication, attentive, clean, comfortable client waiting area, expensive, up selling was a concern, More

by cynthia10
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

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November 17, 2023

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Disappointed about no military discount. Another dealership i used to go to honored my service. More

by littlebigmo7
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Recommend Dealer
Yes
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Nov 20, 2023

Norm Reeves Honda Superstore - Huntington responded

I appreciate your service and understand your disappointment. While we don't currently offer a military discount, we value your feedback and are always looking for ways to enhance our customer experience. Thank you for considering us for your automotive needs.

November 16, 2023

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Employee Rating

We receive excellent service each time we need oil change or repair. Viviana has helped us on several occasions. More

by Gtwilson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, John Le, Viviana Saenz

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Nov 17, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that Viviana provided you with excellent service during your oil changes and repairs. Your satisfaction is our priority, and we look forward to assisting you in the future.

November 14, 2023

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Employee Rating

Great service. Friendly. Great customer service. Neat. Clean. Experienced personnel. Good assistance. Great environment. Nice More

by Ayc8600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Emily Murguia

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Nov 15, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future.

November 14, 2023

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Super helpful dealership, won't charge you a diag fee if you fix it with them when hunting down a problem. More

by seans999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Emily Murguia

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November 10, 2023

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Tony made the experience the most friendly and kind possible he made out visit one of the best More

by Leonhardo33
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos

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November 10, 2023

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Tony Lagos is the best service advisor, he was very helpful and professional. I would totally recommend him to everyone. More

by Leonhardo33
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Recommend Dealer
Yes
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November 06, 2023

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Tony was great. He knew I had to pick my kid up from school and got it all done in time. More

by Alta3838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez, John Le, Viviana Saenz

Helpful
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Nov 08, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We're pleased to hear that Tony provided you with great service and accommodated your schedule. If you ever need further assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us!

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