Tony Lopez
Tony Lopez at Mark Christopher Auto Center

Tony Lopez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6
38 Reviews
4.6

38 Reviews

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38 Reviews of Tony Lopez

February 04, 2026

Dealership Rating
Employee Rating

I was very happy that they were finally able to fix the problem with the brakes More

by MEMARTINEZ575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi

Feb 04, 2026

Mark Christopher Auto Center responded

Thank you for your positive review! I'm thrilled to hear that we were able to resolve the brake issue for you. Your satisfaction is our priority at Mark Christopher Auto Center. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2026

Dealership Rating
Employee Rating

Mark Christopher is the best. The service center is always in on point. It makes the visit easy and effortless. More

by ISRAELALMEIDA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Mark Christopher Auto Center responded

Thank you for the wonderful review, Israel! I truly appreciate your kind words about Mark Christopher Auto Center and our service center. It's great to hear that your visits are easy and effortless. We look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2026

Dealership Rating
Employee Rating

Very helpful to the people my son spoke with. They handled all his needs professionally More

by MEMARTINEZ575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi

Jan 31, 2026

Mark Christopher Auto Center responded

Thank you for your kind words! I'm glad to hear that our team at Mark Christopher Auto Center was able to assist your son with his needs in a professional manner. I appreciate your feedback, and we hope to see you both again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2026

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Employee Rating

I arrived before 7 a. m. and watched several vehicles ahead of me get checked in. What frustrated me was seeing the service advisor direct vehicles behind me into a closed More

by jay81_25
Service Communication
Recommend Dealer
No
Jan 29, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience, Jay. I understand your concerns regarding the service process and how your vehicle was checked in and returned. At Mark Christopher Auto Center, feedback like yours helps us focus on efficient check-in and communication to enhance the customer experience. If you’d like to provide additional context about your visit, please feel free to contact me directly. Your insights are valuable as we strive to enhance our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2026

Dealership Rating
Employee Rating

Service was adequate. - service advisor kept me updated with status - car was not washed despite being there for a little more than 2 weeks - rental was a smaller veh More

by robertortega93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 29, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Robert. I appreciate your feedback regarding the service at Mark Christopher Auto Center. It's great to hear that our service advisor kept you updated. However, I understand your concerns about the car wash, the rental vehicle size, and the persistent error message. I encourage you to reach out to me directly to address these issues and ensure your vehicle is properly serviced. Your satisfaction is important to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2026

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Employee Rating

Todo me gusto Un poco el recogerla tardan mucho en traerla tardan como 10 minutos More

by GABY-MNTYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Mark Christopher Auto Center responded

¡Gracias por tu reseña! Me alegra saber que disfrutaste de tu experiencia en Mark Christopher Auto Center. Agradezco tus comentarios sobre el tiempo de espera para recoger tu vehículo. Tendremos en cuenta tus sugerencias para mejorar nuestro servicio. ¡Esperamos verte pronto! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 24, 2026

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Employee Rating

There phone system is AI and the worst. The communication from the service team is fair at best. More

by damon.southcoast
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dino Picanzo

Jan 25, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Damon. I appreciate your insights regarding the phone system and the communication from our service team. I also understand that clear communication is important during a service visit, and your feedback helps Mark Christopher Auto Center review how our team and phone system can best support customers. Feel free to connect with me directly if you’d like to go over this further. Your input is appreciated. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2026

Dealership Rating
Employee Rating

10/10 recommend Tony was great fast easy straight to the point. Will always come back More

by OMARJSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

Mark Christopher Auto Center responded

Thank you so much for your glowing review! I am thrilled to hear that you had a great experience with Tony at Mark Christopher Auto Center. We appreciate your recommendation and look forward to welcoming you back next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 16, 2026

Dealership Rating
Employee Rating

No pressure on get the vehicle you need they make you feel like family the whole time I was there More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Sam Abdelmesseh

Jan 16, 2026

Mark Christopher Auto Center responded

Thanks so much for your encouraging review, Robert! I'm delighted to hear that you felt at home during your visit to Mark Christopher Auto Center. Our goal is to provide a comfortable and pressure-free environment for all our customers. I truly appreciate your feedback, and our team looks forward to welcoming you back soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 10, 2026

Dealership Rating
Employee Rating

Tony Lopez always provides great service, accurate and fast always happy to work with him. More

by GARREOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! It’s great to hear that Tony provided you with excellent service at Mark Christopher Auto Center. Our team strives for accuracy and efficiency, and it’s fantastic to know that your experience was a positive one. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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