Tonya Sitkowski
Tonya Sitkowski at Matthews Nissan
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Tonya Sitkowski | Page 3

Service Advisor

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

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4.9
296 Reviews

Dealership Experience

21 yrs, 1 mo

Industry Experience

21 yrs, 1 mo

Languages Spoken

English English

4.9

296 Reviews

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296 Reviews of Tonya Sitkowski

February 13, 2024

Dealership Rating
Employee Rating

Love this Dealership! Have worked with them for 2 decades. They always have been honest, professional, courteous and really easy to work with. Tonya is awesome. She is alw More

by JARNOLD362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dallas Erle, Andrea Barrett

Feb 27, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your continued business and the great review!

February 12, 2024

Dealership Rating
Employee Rating

The service I had was thorough and professional, the experience was pleasant and friendly . I issues More

by atombasc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review! If there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.

February 09, 2024

Dealership Rating
Employee Rating

The service center was great as usual and very helpful. always easy to deal with More

by frankslack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review! If there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.

February 03, 2024

Dealership Rating
Employee Rating

Great service as usual ! Good communication and puts the customer first. Will do business again More

by gwhjr98
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dallas Erle, Shawn Sprague

Feb 27, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 02, 2024

Dealership Rating
Employee Rating

I have never done an unannounced surprise service, but for pre-scheduled services they sure seem top notch with a quick efficient courteous in-and-out appointment. More

by markpellerito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 01, 2024

Dealership Rating
Employee Rating

Had a recall on my vehicle. Service got me in, got the part, and got it installed in a short time frame. More

by dditch0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

January 29, 2024

Dealership Rating
Employee Rating

Andrea and Tonya listened to my concern. We set an appointment up for me to go for a road test with Marc K and verify it. They worked on the car the same day. Very accommodating. More

by greddy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Matthews Nissan responded

Thank you for the great review and your business!

January 29, 2024

Dealership Rating
Employee Rating

Courtesy people, explains what needs to be done and what can be done at another time. Prompt service. Recommend to others. More

by nykarenv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Matthews Nissan responded

Thank you for the great review and your business!

January 25, 2024

Dealership Rating
Employee Rating

For some reason, she’s always trying to sell me something and every time I deal with her she tries to charge me for my oil change. When I purchased my Volvo, I received oil change for the life as long as I o More

by icote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Matthews Nissan responded

Thank you for letting us know about your recent experience. We will address and correct in an effort to provide a better future experience.

January 24, 2024

Dealership Rating
Employee Rating

Excellent explanation, accurate check review, we went all through the checklist by using graphics and values. More

by Mego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Matthews Nissan responded

We appreciate the great review and your business!

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