Tonya Sitkowski
Tonya Sitkowski at Matthews Nissan
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Tonya Sitkowski | Page 4

Service Advisor

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

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4.9
303 Reviews

Dealership Experience

21 yrs, 2 mos

Industry Experience

21 yrs, 2 mos

Languages Spoken

English English

4.9

303 Reviews

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303 Reviews of Tonya Sitkowski

February 03, 2024

Dealership Rating
Employee Rating

Great service as usual ! Good communication and puts the customer first. Will do business again More

by gwhjr98
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dallas Erle, Shawn Sprague

Feb 27, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 03, 2024

Dealership Rating
Employee Rating

I have never done an unannounced surprise service, but for pre-scheduled services they sure seem top notch with a quick efficient courteous in-and-out appointment. More

by markpellerito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

February 01, 2024

Dealership Rating
Employee Rating

Had a recall on my vehicle. Service got me in, got the part, and got it installed in a short time frame. More

by dditch0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

January 29, 2024

Dealership Rating
Employee Rating

Andrea and Tonya listened to my concern. We set an appointment up for me to go for a road test with Marc K and verify it. They worked on the car the same day. Very accommodating. More

by greddy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Matthews Nissan responded

Thank you for the great review and your business!

January 29, 2024

Dealership Rating
Employee Rating

Courtesy people, explains what needs to be done and what can be done at another time. Prompt service. Recommend to others. More

by nykarenv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Matthews Nissan responded

Thank you for the great review and your business!

January 25, 2024

Dealership Rating
Employee Rating

For some reason, she’s always trying to sell me something and every time I deal with her she tries to charge me for my oil change. When I purchased my Volvo, I received oil change for the life as long as I o More

by icote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Matthews Nissan responded

Thank you for letting us know about your recent experience. We will address and correct in an effort to provide a better future experience.

January 24, 2024

Dealership Rating
Employee Rating

Excellent explanation, accurate check review, we went all through the checklist by using graphics and values. More

by Mego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Matthews Nissan responded

We appreciate the great review and your business!

January 22, 2024

Dealership Rating
Employee Rating

Service was fast, courteous and properly done. Car is running great. The Volvo people used to always wash my car for me but u guys didn’t. Otherwise great! More

by sunitajaen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Matthews Nissan responded

Thank you for the great review and your business!

January 20, 2024

Dealership Rating
Employee Rating

Work done on time and as promised. Tonya was very helpful when I had questions More

by trhanyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Matthews Nissan responded

Thank you for the great review and your business!

January 18, 2024

Dealership Rating
Employee Rating

They immediately open the door for me to drive in and immediately started on my paperwork for my car. They done a New York State inspection service, my car and rotated the tires. I don’t think I was ther More

by dnt24n1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure what the man’s name was, but he was excellent

Jan 31, 2024

Matthews Nissan responded

Thank you for choosing Matthews to service your vehicle! We truly appreciate your business!

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