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Tracee Wilson

Overview Reviews (104) Inventory (261)

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Tracee Wilson

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Tracee Wilson

Assistant Service Manager

Golf Mill Chevrolet

9530 N Greenwood Ave
Niles, IL 60714

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4.7

104 Reviews

Overview Reviews (104) Inventory (261)

Dealership Experience

1 yr, 2 mos

4.7

104 Reviews

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104 Reviews of Tracee Wilson

May 13, 2024

Dealership Rating

Employee Rating

Very courteous and attentive. Not pushy regarding services. Would recommend them to friends and family. Not pushy regarding services. Would recommend them to friends and family. More

by lrt0088

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 15, 2024 -

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 07, 2024

Dealership Rating

Employee Rating

Everything was great as usual. I had to have some extra service items done and they still got it done in a timely manner. I had to have some extra service items done and they still got it done in a timely manner. More

by GMCHUGH123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 10, 2024 -

Golf Mill Chevrolet responded

Thank you for choosing Golf Mill Chevrolet as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2024

Dealership Rating

Employee Rating

The service writer did a great job and made this visit a very pleasant experience. very pleasant experience. More

by NFORMANSKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 10, 2024 -

Golf Mill Chevrolet responded

May 06, 2024

Dealership Rating

Employee Rating

The service advisor was super excellent. The technician did not check tire pressure because one of them had 42PSI and the rest 37PSI and 35PSI The technician did not check tire pressure because one of them had 42PSI and the rest 37PSI and 35PSI More

by ARASALKASS

Verified Customer

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 08, 2024 -

Golf Mill Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Golf Mill Chevrolet! We sincerely value your business and look forward to your next visit!

May 02, 2024

Dealership Rating

Employee Rating

Brought my car in for an oil change, 3 hrs later after a new air filter & tire rotation my car was returned. Unfortunately my change air filter light is still on. You would think they would check that befor new air filter & tire rotation my car was returned. Unfortunately my change air filter light is still on. You would think they would check that before the vehicle was returned? Amateur hour! More

by COUNTRYBOY5ND

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Helpful 0

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May 03, 2024 -

Golf Mill Chevrolet responded

Matt, in order to diagnose the issue you presented "Customer States When the Car Sits For a Couple of Days It Goes Into a 'Cycle Like Mode' and Wont Start. Parking Brake Service Light Keeps Turning On. Has To Jump It", takes longer than an oil change and tire rotation. This would cause the extensive time spent diagnosing your issues. With regards to the "change air filter light" light remaining on, a return to the dealership would have resolved this issue.

May 04, 2024 -

COUNTRYBOY5ND responded

Wow , shows how clueless your service department is! The problem with the car not starting was because of a bad battery, YOU guys actually installed the new battery LAST YEAR! Is this a joke? Now I decide to give you guys a second chance & you screwed up by not re-setting the air filter light. The fact that you are that careless & unprofessional saying the problem would’ve been fixed by a return to the dealership is the biggest slap in the face to a customer! Have a manager call me immediately!

April 27, 2024

Dealership Rating

Employee Rating

Great service. Tracee was very helpful and got my vehicle back to me in no time. Tracee was very helpful and got my vehicle back to me in no time. More

by ROONEYB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 30, 2024 -

Golf Mill Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 23, 2024

Dealership Rating

Employee Rating

Tracee is always helpful and listens to her customers which is a most refreshing change from most service writers. which is a most refreshing change from most service writers. More

by PATRICK.JOHNSTON

Verified Customer

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 30, 2024 -

Golf Mill Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

April 23, 2024

Dealership Rating

Employee Rating

Tracee was very friendly and helpful, service was quick and on time. We will return for future service needs. and on time. We will return for future service needs. More

by CARRIE.DONOHOE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Carus

Helpful 0

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Apr 30, 2024 -

Golf Mill Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2024

Dealership Rating

Employee Rating

Good service, but I didn’t like the fact that I had to wait for extended warranty yo pay first before getting my car. Usually you pay your deductible and then you can get your vehicle wait for extended warranty yo pay first before getting my car. Usually you pay your deductible and then you can get your vehicle More

by KINYANAPERKINS1983

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 30, 2024 -

Golf Mill Chevrolet responded

Hi there, thank you; we appreciate your feedback! Thank you for choosing Golf Mill Chevrolet and we hope to see you again.

April 11, 2024

Dealership Rating

Employee Rating

Honest and straight forward about what needs to be done and pricing. Great service done in a timely manner. Service technicians were great. and pricing. Great service done in a timely manner. Service technicians were great. More

by JN1013

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 30, 2024 -

Golf Mill Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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