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Tracee Wilson
Tracee Wilson at Golf Mill Chevrolet
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Tracee Wilson | Page 2

Assistant Service Manager

Golf Mill Chevrolet

9530 N Greenwood Ave
Niles, IL 60714

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4.7
104 Reviews

Dealership Experience

1 yr, 3 mos

4.7

104 Reviews

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104 Reviews of Tracee Wilson

April 10, 2024

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Employee Rating

Great service. Sean was really good and kept me updated on my vehicle and the service was quicker then expected More

by SAMUELMARTINEZ003
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Carus

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Apr 30, 2024

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

April 10, 2024

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I was in and out. Great service! Very thorough with vehicle inspection. Highly recommended to anyone. More

by QUALITYPMM
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Recommend Dealer
Yes

Other Employees Tagged: Sean Carus

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Apr 30, 2024

Golf Mill Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 10, 2024

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Went for an oil change and tire rotation and was out in 45 minutes.. Very satisfied with the service I received ☺️ More

by KARENKUREK
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Recommend Dealer
Yes

Other Employees Tagged: Sean Carus

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Apr 30, 2024

Golf Mill Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

April 04, 2024

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She delivers on her promises. She went out of her way to call me and keep me in the loop. Very pleasant. More

by MICHAELUSA
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Recommend Dealer
Yes

Other Employees Tagged: Ken Wagner, Nora Diaz

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Apr 30, 2024

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

April 04, 2024

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Employee Rating

spent 300 on transmission fluid I did not need and no one bothered to tell me. I went in because my "needed engine oil soon" light was on and it just needed resetting. More

by Kyn
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Sean Carus , manuel

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Apr 30, 2024

Golf Mill Chevrolet responded

After reviewing your paperwork, you were due for the trans fluid (according to your vehicle diagnostic) and the item was approved by you prior to the work being performed. Our service department does not proceed with recommended work, unless approved by the vehicle owner.

Apr 30, 2024

Kyn responded

With respect, It was approved by me because im the one who walked in stating i needed trans fluid after assuming i did because my engine oil light was on. I was told no codes or anything wrong came back after diagnostic. The engine oil light was still on after the trans fluid was changed. Took it to jiffy the next day and they also did a diagnostic and checked fluids and realized all it needed was resetting. A code actually came back during their diagnostic but had nothing to do with transmission or fluid. They also informed me that my vehicle would have let me know if i need the trans fluid just as it was saying for engine oil. And also engine oil and trans fluid are two different things which i learned through jiffy. No one said a thing as stated before but they did approve my request to change the trans fluid immediately. Without checking first if i even needed it!

April 03, 2024

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The dealer is amazing and Tracee is the best and cares about her customers. Thanks More

by my_sons_forever
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Recommend Dealer
Yes
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Apr 30, 2024

Golf Mill Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Golf Mill Chevrolet and we hope to see you again.

April 02, 2024

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Super friendly people who get things done She went above and beyond the call of duty Very happy More

by FDEBARTOLO7
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Recommend Dealer
Yes

Other Employees Tagged: David Kolendo, Ken Wagner, Asbel Diaz, Bob Heath, Sean Carus

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Apr 30, 2024

Golf Mill Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2024

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Had an emergency situation so I could not shop prices. Seemed high for repairs. Checked online later for parts paid full price. Work seemed to be satisfactory. More

by TOOLMAKER99
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Recommend Dealer
Yes
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Apr 30, 2024

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

March 30, 2024

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As always- perfect service! Everything was on time. Very helpful team! Thank you very much! More

by GIEDRIUSPAV
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Carus

Helpful
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Apr 30, 2024

Golf Mill Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Golf Mill Chevrolet and we hope to see you again soon!

March 30, 2024

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Employee Rating

Service techs were awesome. My car was diagnosed and fixed the same day. Also gave me coupon for oil change and tire rotation. More

by MISTYSMAGIC1
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Carus

Helpful
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Apr 30, 2024

Golf Mill Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

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