Tracy Barkus
Tracy Barkus at Southern Kia Virginia Beach

Tracy Barkus

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

Contact Me
4.3
177 Reviews
4.3

177 Reviews

Write a Review

177 Reviews of Tracy Barkus

August 22, 2025

Dealership Rating
Employee Rating

They rip people off charge them for eyeglasses gloves they steal from the customers, they xxxx up people’s cars, and they ask them to pay for their xxxxing mistake More

by b_cobbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 13, 2025

Dealership Rating
Employee Rating

Mechanics and staff are very knowledgeable with every question that is asked if them. I will definitely choose this dealership over all others. More

by mike.glass2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 13, 2025

Dealership Rating
Employee Rating

Do not take your vehicle to this place to get repaired. They obviously have no clue what they are doing and then once you call them out on it and expose them they will Dodge you at every expense and not re More

by hamptonroadshomeandcommercial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wes Kavula

Aug 21, 2025

Southern Kia Virginia Beach responded

Thank you for bringing this to our attention, Anthony. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 13, 2025

Dealership Rating
Employee Rating

Took me in even though I registered online. Dealership showed nothing on the online register and they stated to me that when you book your service online, nothing synchs up with dealership comp More

by perrytt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

August 11, 2025

Dealership Rating
Employee Rating

Awesome professionalism, great customer service, and fast turnaround time. Would recommend this service department 100 percent. More

by Richard.lawhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Kavula

Aug 13, 2025

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2025

Dealership Rating
Employee Rating

This was my first time using this particular dealership and I really enjoyed the experience! I thought the video of my vehicle being worked on was very informative and puts to rest the wonders of what's ha More

by meltreece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 08, 2025

Dealership Rating
Employee Rating

Convenient location to my residence. Friendly and knowledgeable staff. I will always buy my cars from Southern More

by dcastleberry74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 07, 2025

Dealership Rating
Employee Rating

I'm glad I found this location. It's very convenient to me. I'm also very happy with the staff. They all took very good care of me More

by CLMESZAROS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

August 07, 2025

Dealership Rating
Employee Rating

Great service and excellent work to get the job done and back on the road. More

by JOSEEAZCARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Sparks

August 07, 2025

Dealership Rating
Employee Rating

Check in was prompt and easy. Service rep was knowledgeable and pleasant. Service was timely. More

by scraigfenton8575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives

1
...

Dealership Inventory (373 Vehicles)

new 2025 Kia K5 car, priced at $25,915
2025 Kia K5
new
Snow White Pearl exterior
Automatic
Front-wheel Drive
new 2025 Kia Sorento car, priced at $31,525
2025 Kia Sorento
new
Glacial White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Kia Sportage car, priced at $31,830
2026 Kia Sportage
new
Glacial White Pearl exterior
Automatic
Front-wheel Drive
new 2025 Kia Sorento car, priced at $33,230
2025 Kia Sorento
new
Metal exterior
Automatic
Front-wheel Drive
new 2025 Kia Seltos car, priced at $22,550
2025 Kia Seltos
new
Snow White Pearl exterior
CVT
Front-wheel Drive
new 2026 Kia K5 car, priced at $29,605
2026 Kia K5
new
C7S exterior
Automatic
Front-wheel Drive