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Tracy Barkus
Tracy Barkus at Southern Kia Mitsubishi Virginia Beach
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Tracy Barkus | Page 2

Service Advisor

Southern Kia Mitsubishi Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.6
58 Reviews
4.6

58 Reviews

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58 Reviews of Tracy Barkus

May 26, 2024

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Employee Rating

Dealer service ctr overworked due to referals by other dealerships, be Took 4hrs for (3 week wait) scheduled oil change ,an oil lights / service light not cleared, All dealership staff extremely nice and More

by FIRESTORM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: RT Ives, Robert Sparks

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May 23, 2024

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Employee Rating

This experience with the service department specifically was very positive. Efficient, friendly, effective. Very pleased. More

by AHubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives , Vicky, Ashley

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May 24, 2024

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 22, 2024

Dealership Rating
Employee Rating

Very professional and friendly. Able to get answers to my questions. Will come by again More

by kyneenconner21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks

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May 22, 2024

Southern Kia Mitsubishi Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 22, 2024

Dealership Rating
Employee Rating

This service center is adequate. I had an appointment for 7:30 which I was informed was the time with my service advisor not to get the work done. Took 3 hours to get back with a dia More

by Thompsonjsaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2024

Southern Kia Mitsubishi Virginia Beach responded

"Thompsonjsaf" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 22, 2024

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Employee Rating

Everything went beautifully. My service manager was great, the work was excellent . I would recommend them to everyone More

by booksandcards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks

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May 22, 2024

Southern Kia Mitsubishi Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 17, 2024

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Employee Rating

Things got done as Southern Kia Virginia Beach said it would and that works for me. More

by GENZ217
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2024

Southern Kia Mitsubishi Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 17, 2024

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Employee Rating

Outstanding Performance they are way better then greenbrier. Top notch performance and customer service. Will be back. Customer for life More

by KEWINAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Robert Sparks

Helpful
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May 17, 2024

Southern Kia Mitsubishi Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 17, 2024

Dealership Rating
Employee Rating

Very good Customer service and will let you know if anything going on with your car More

by CYNTHIAMWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks

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May 22, 2024

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 16, 2024

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Employee Rating

We had a good experience with your dealership. We like the car that we purchased so for. We have recommended you to our family and friends More

by tjtassone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2024

Southern Kia Mitsubishi Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2024

Dealership Rating
Employee Rating

The staff there, Mike, Dave and the others always have a welcome attitude, much appreciated. Kudos to BUICK GMC Service staff. More

by sado37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike and Dave

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May 17, 2024

Southern Kia Mitsubishi Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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