RT Ives

Trying to talk to service was impossible. I called for 2 days straight trying to speak to someone, anyone, about the status of my car. No one would answer in service or return any of my voice I called for 2 days straight trying to speak to someone, anyone, about the status of my car. No one would answer in service or return any of my voicemails. I had to call sales at least 6 times where she would transfer me and again, never spoke to a person in service. She finally had to go to service herself and I received a call 3 hours later just to say they weren’t sure what was wrong with my vehicle and had to call me back. They called the next day just to say they couldn’t replicate the problem. I have had nothing but issues with my vehicle and now not sure if I could ever receive communication from service, I will never buy a Kia again. More

by emcantu65 Verified Customer Verified Customer

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Great experience from day one! The professionalism from every associate is top tier. I’m extremely grateful to have become a part of the Southern family. The professionalism from every associate is top tier. I’m extremely grateful to have become a part of the Southern family. More

by C.LANGSTON4655 Verified Customer Verified Customer

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The great and helpful staff made sure to get everything taken care of as quick and seamless as possibly. taken care of as quick and seamless as possibly. More

by garethmcclung Verified Customer Verified Customer

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Service was fantastic in handling reservations and punctual on beginning work. During service process was updated and informed me on time when work is done. Overall kindness was amazing. Thanks. punctual on beginning work. During service process was updated and informed me on time when work is done. Overall kindness was amazing. Thanks. More

by GEORGELIEU Verified Customer Verified Customer

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Never answer the phone. Long wait for appointments. I will never buy another Kia because of this service I get. Long wait for appointments. I will never buy another Kia because of this service I get. More

by TEMANAGER1802 Verified Customer Verified Customer

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Service Agent was prompt, knowledgeable and advised of both scheduled service actions as well as recommended additional service actions recommended for next scheduled appointment. both scheduled service actions as well as recommended additional service actions recommended for next scheduled appointment. More

by mnsflddk Verified Customer Verified Customer

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They were very slow I showed up for my appointment. They were very slow 3 and 1/2 hours later they were finished with a 15 minute repair They were very slow 3 and 1/2 hours later they were finished with a 15 minute repair More

by KOLD1914 Verified Customer Verified Customer

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No recomiendo ; no cumplen con lo que prometen no lo recomiendo no lo recomiendo no lo recomiendo recomiendo no lo recomiendo no lo recomiendo More

by jefftoons Verified Customer Verified Customer

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They're very friendly, quick and the waiting area is nice. I had scarcely sat down before my car was ready to go. nice. I had scarcely sat down before my car was ready to go. More

by matteojuan76 Verified Customer Verified Customer

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Southern Kia has always had my back taking care of the car. They are always thorough and done on time, and it comes back clean and ready to go. I give them an A. car. They are always thorough and done on time, and it comes back clean and ready to go. I give them an A. More

by bcaro1 Verified Customer Verified Customer

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