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Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma
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Tracy Sapienza | Page 12

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
143 Reviews
4.7

143 Reviews

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143 Reviews of Tracy Sapienza

January 27, 2023

Dealership Rating
Employee Rating

Easy to work with. Solved the problem. Provided a ride so I wouldn’t have to sit and wait More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Seminatore, Daniel Walker

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Jan 29, 2023

Ken Ganley Ford Parma responded

Sam, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 30, 2023

Ken Ganley Ford Parma responded

Hi Sam, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

Dealership Rating
Employee Rating

Everyone is friendly and helpful. I recommend to anyone for sales and service. Make you sure you expect a great experience! More

by Nicky2x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper, Matt Palffy, Dave Moga, Nick Feruito , Carlyle Franklin, Nick Seminatore, Jessica Feruito

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Jan 27, 2023

Ken Ganley Ford Parma responded

Thanks, Nicky, for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

January 18, 2023

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Employee Rating

Overall process was very smooth. The sales guy Mike L. was extremely courteous. I will definitely recommend to other people. More

by alexandreacash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

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Jan 19, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

Jan 20, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

Jan 20, 2023

alexandreacash responded

Thanks again. I will be sure to reach out should I have further questions

January 06, 2023

Dealership Rating
Employee Rating

Friendly people, easy to work with. Good mechanics. Been taking cars there for years, different makes and models, mever an issue with them More

by MIKEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Dave Moga, Nick Feruito , Carlyle Franklin, Nick Seminatore

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Jan 08, 2023

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

January 05, 2023

Dealership Rating
Employee Rating

My experience with Ken Ganley Ford West has always been the best. And my salesman Bolaji Adeyemi is the absolute BEST. More

by None
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi

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Jan 05, 2023

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Bolaji and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 28, 2022

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Employee Rating

I am very happy with my purchase and the process with Ken Ganley. Raptor bronco is amazing! More

by kblcwilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, John Ruper

Helpful
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Dec 28, 2022

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

December 13, 2022

Dealership Rating
Employee Rating

The service department was very helpful throughout my entire experience. I would go again for their services. More

by SESALTSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper, Matt Palffy, Dave Moga, Nick Feruito , Carlyle Franklin, Nick Seminatore

Helpful
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Dec 13, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 07, 2022

Dealership Rating
Employee Rating

People were friendly and professional. They went out of their way to match me with a good car that met my needs. The process was quicker and more efficient than other dealerships that I ha More

by Tilton44
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, Mark Rezzano, Nick Feruito

Helpful
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Oct 08, 2022

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

October 01, 2022

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Employee Rating

Always quick and easy service. Been coming here for many yrs. And always done right at Ganley Ford West. More

by lap4768
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Nick Feruito , Daniel Walker

Helpful
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Oct 03, 2022

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

August 14, 2022

Dealership Rating
Employee Rating

Easy low pressure environment. Danny made everything easy and low hassle. Would highly recommend. Thanks More

by slick_fish
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher , Daniel Walker

Helpful
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Aug 15, 2022

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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