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Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma
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Tracy Sapienza | Page 14

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
141 Reviews
4.7

141 Reviews

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141 Reviews of Tracy Sapienza

April 25, 2022

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Employee Rating

Very personable and professional service. Easy to get an appointment that fits my schedule. Staff is great! More

by lisa22blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dave Moga , Carlyle Franklin, Ashley Neely

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Apr 26, 2022

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 20, 2022

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Employee Rating

Courteous, prompt service, full explanations of questions, clean environment, explained new electronic dashboard more than once if needed, pleasant sales consultant More

by Mr. T
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman

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Apr 21, 2022

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

Apr 22, 2022

Ken Ganley Ford Parma responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2022

Dealership Rating
Employee Rating

Our experience at Ken Ganley Westside Ford was excellent! From General manager John Ruper and our sales expert Pam Koglman to Tracy in finance, every step was pain free! We love our Bronco and will be back t More

by priznjax
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tom Yerace, John Ruper

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Apr 16, 2022

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2022

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Employee Rating

Great customer service from CJ and team! Fast & easy purchase. Would purchase from them again More

by Mariapollman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Apr 08, 2022

Ken Ganley Ford Parma responded

Thank you, Maria! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford West.

April 05, 2022

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Employee Rating

Pam was really great and helped me get a great deal on a brand new ford truck. More

by Joshtbrogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

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Apr 06, 2022

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pam met your expectations. Thank you again for choosing Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

Apr 07, 2022

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley Ford West, Inc.. We hope to see you soon!

March 27, 2022

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Employee Rating

Great vibes and great customer service. They really helped me out against the odds of bad credit. More

by Ceoofbjc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Mark Rezzano

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Mar 28, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 27, 2022

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Employee Rating

CJ was a awesome Salesperson. We would definitely work with her again if ever needed. More

by dkdrider
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman

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Mar 28, 2022

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ganley Ford West. It is great to hear that CJ was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 03, 2022

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Employee Rating

Our experience was professional, pleasurable, and simple. All of this was thanks to Danny Walker. I would recommend Ganley Ford West and Danny to anyone looking for a trustworthy auto dealer. More

by JOHNKESSLER63
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Walker

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Mar 04, 2022

Ken Ganley Ford Parma responded

Thank you, John. We are very happy to hear that Danny provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 25, 2022

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Employee Rating

Pam Was exceptional in ever way! She and Tracie went above and beyond to answer all my questions and simplify the entire process! I highly recommend them both. If you want a Ford, yo More

by Vizslacjb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Helpful
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Feb 27, 2022

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley Ford West, Inc.. If you have any further questions, please give us a call. We're always happy to help!

February 22, 2022

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Employee Rating

I hated Montrose I got my first car with them and the guy who got my lead ruined my whole experience of picking out a car. Luckily I went to Ganley ford for a flat tire and left buying out my car with Brando More

by EHALTAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlyle Franklin, Brandon Taylor-Mitchell

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Feb 23, 2022

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear Brandon was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Feb 24, 2022

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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