Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma
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Tracy Sapienza | Page 3

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
141 Reviews
4.7

141 Reviews

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141 Reviews of Tracy Sapienza

April 22, 2024

Dealership Rating
Employee Rating

Wonderful service! Jeremy made the whole process easy and accessible! Thank you !!already referred a friend ! More

by Tracykelly1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeromy Acord

Apr 23, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Jeremy was able to help and we hope to see you again!

Apr 24, 2024

Ken Ganley Ford Parma responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 21, 2024

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Everything went well financing the new vehicle. Tracy and Dan help us out financing the new vehicle. They were nice. I would recommend my friends to ford dealership More

by syedaejaz428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman

Apr 22, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Thanks for the recommendation, and have an amazing day!

April 17, 2024

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Employee Rating

Sales (Mark) was friendly and knowledgeable about the car I purchased. Everyone was professional. Smooth transaction. More

by dcc112654
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

Apr 18, 2024

Ken Ganley Ford Parma responded

At Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Mark, and it was a pleasure having you at the dealership. We appreciate your review!

April 16, 2024

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Mike L. in sales is great! We were returning customers, and he remembered us from last time, already had cars in mind that would fit our preferences, and mad More

by brittney.whitehouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

Apr 16, 2024

Ken Ganley Ford Parma responded

Brittney, Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 14, 2024

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Employee Rating

Excellent customer service, as always. Everyone is very professional and polite. Definitely recommend Ganley Ford Parma to others. Thank you. More

by JMSTRAUSS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

April 12, 2024

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Employee Rating

Wonderful experience. Very friendly, helpful and patient staff. Mike was a great communicator. Finance was a smooth process. More

by praise1133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Mike here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 09, 2024

Dealership Rating
Employee Rating

CJ was just awesome. She took a lot of time with us letting us know everything about the car. She was patient with the different models we were looking at and I have ne More

by Cheri Wilmoth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman

Apr 09, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, Cheri, and we hope to see you again!

April 08, 2024

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Employee Rating

Great dealership to deal with! !!!!!!!! Definitely would buy again from Ken Miller, great salesman. Would definitely do business again More

by OBROWN2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller

Apr 09, 2024

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

April 03, 2024

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Employee Rating

Great dealership, works with its customers to provide a quality experience. Will continue being a customer. More

by Antoinette Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman

Apr 03, 2024

Ken Ganley Ford Parma responded

Antoinette, , It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 03, 2024

Dealership Rating
Employee Rating

Pam and Madelyn did a wonderful job in finding the perfect car for me. Pam also kept me in the price range I was looking for. Both were very professional and kind. More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Madelyn Vega

Apr 03, 2024

Ken Ganley Ford Parma responded

Angela, It's great to hear that Pam and Madelyn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

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