Travis Hogan

Good customer service and easy process. They had the exact car I wanted on the lot and I was able to take home the same day They had the exact car I wanted on the lot and I was able to take home the same day More

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Amazing sales team, work so well together. The managers have done a great job creating such an amazing team. The managers have done a great job creating such an amazing team. More

by Teri Verified Customer Verified Customer

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Worth the drive. Selma locals are lucky to have such a great dealership to purchase from. Selma locals are lucky to have such a great dealership to purchase from. More

by Teri Verified Customer Verified Customer

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Amazing service! Travis and Taylor were so impressive. Best car purchase experience I’ve ever had. Everyone was so nice and happy there. Even the lady at the front de Travis and Taylor were so impressive. Best car purchase experience I’ve ever had. Everyone was so nice and happy there. Even the lady at the front desk she made popcorn and made sure all the customers were taken care of! Loving my new bronco. 10/10 highly recommend this dealership! More

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Great experience great salesmen esay going and professional made you feel like your home will refer to all family and friends professional made you feel like your home will refer to all family and friends More

by chrispoe1005 Verified Customer Verified Customer

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I had the very worst service out of the Selma sales group that you could possibly have. I ended up having to go to the owner to get satisfaction. I like a Ford product, but I would never buy anything in Selm that you could possibly have. I ended up having to go to the owner to get satisfaction. I like a Ford product, but I would never buy anything in Selma again More

by bill@selmafbo.com Verified Customer Verified Customer

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Nice respectful very professional knows how to communicate with people, very helpful on your needs communicate with people, very helpful on your needs More

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Curtis and the whole team were absolutely fantastic in handling my vehicles needs. Very swift, friendly, and professional. I’ll never go anywhere else for my vehicle needs! handling my vehicles needs. Very swift, friendly, and professional. I’ll never go anywhere else for my vehicle needs! More

by travishogan48 Verified Customer Verified Customer

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Great experience. Worked hard to get my needs met and reduce the time in the dealership as I had traveled a good distance to buy a vehicle. I would recommend them to a Worked hard to get my needs met and reduce the time in the dealership as I had traveled a good distance to buy a vehicle. I would recommend them to anyone. More

by Luke Verified Customer Verified Customer

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Very disappointed with my sales experience with Merchant Autos and Travis Hogan in particular. We live about 4 hours from the dealership, so I was relying on Travis to provide enough information to at leas Autos and Travis Hogan in particular. We live about 4 hours from the dealership, so I was relying on Travis to provide enough information to at least make a decision to come look at the car if not buy it outright unseen and have it shipped. I contacted Travis on August 22nd 2023 about a 2019 Audi A8. I asked him specifically about any damages the car might have (scratches, dents, etc) or any other issues. He ensured me there were no issues with it and that it was pristine. I put down a $500 deposit on the car to hold it. We asked for a virtual tour of the car and he agreed to set it up. On the day of that tour, he sent me a picture showing that someone had keyed the car all the way down the side. His comment accompanying the picture was "I also didn’t see this the other day when it came in. It looks like an angry gf or someone keyed the car. That’s all I seen bad. Everything else is immaculate". Obviously, this was unacceptable and I asked for my money back. He agreed and that was the right thing to do and he would get that done right away. A couple of days later, he contacted me to ask if they were to re-paint it, would we still be interested. I told him we would talk to him about it after agreeing to a discounted price due to the damage and a virtual tour. I still wanted my refund, however. As I type this, on September 1st 2023, I still have not received my refund. I have been in contact with the Sales Manager, Stephen Park, who hopefully will take care of it. To top it all off, when I called Stephen to tell me about the issue, he let me know that the car had sold the day before despite my $500 deposit! So, whomever did buy the 2019 Audi A8 listed at Merchants, you have a re-painted car. Hopefully, you were told about that... More

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